What are the responsibilities and job description for the Part Time Front Desk Receptionist position at Blue Sage Cannabis Company?
Dispensary Receptionist
Blue Sage Cannabis Deli is a Missouri-owned and operated dispensary, and a subsidiary of Show-Me Organics which operates leading cannabis brands like Vivid, Buoyant Bob and Missouri's Own.
Position Overview
We are seeking a professional and organized Dispensary Receptionist to join our team. The ideal candidate will serve as the first point of contact for patients and customers while ensuring compliance with all state regulations regarding medical cannabis dispensary operations.
Key Responsibilities
- Verify and process required documentation, including medical cards and state IDs, per state regulations.
- Manage the patient/customer check-in process.
- Maintain accurate records of all visitors and transactions in compliance with state requirements
- Answer phone calls, respond to emails, and manage appointment scheduling
- Educate new patients about dispensary protocols and procedures
- Monitor waiting room capacity and manage patient flow
- Maintain a clean, organized, and welcoming reception area
- Ensure security protocols are followed for visitor access
- Process new patient registration and maintain patient database
- Coordinate with security personnel as needed
Required Qualifications
- Must be 21 years of age or older
- 1 years of customer service or reception experience
- Excellent verbal and written communication skills
- Proficiency with point-of-sale systems and office software
- Strong attention to detail and organizational skills
- Ability to maintain patient confidentiality and handle sensitive information
- Knowledge of or willingness to learn cannabis products and state regulations
- Clean background check and drug screening
- Valid state ID/driver's license
- Ability to obtain and maintain required state badges/permits for cannabis industry work / Background Check -$75.00 / Fingerprint - $43.00
Preferred Qualifications
- Previous dispensary or healthcare reception experience
- Knowledge of medical cannabis products and terminology
- Medical office or pharmacy experience
Physical Requirements
- Ability to sit or stand for extended periods
- Essential computer work and data entry
- Light lifting up to 10 pounds
- Clear speech and hearing for phone/in-person communication
Schedule Requirements
- Part-Time Position (20 - 30 hours)
- Must be available to work evenings and weekends, Thursday-Sunday availability required
- Flexible scheduling may be required
Benefits
- Competitive hourly wage $16
- Paid training
- Medical, dental, and vision insurance
- Paid time off
- Employee discount program
- Growth opportunities
Working Environment
- Fast-paced medical/retail environment
- Climate-controlled indoor setting
- Security personnel on premises
- Professional dress code required
Compliance Requirements
- Must maintain complete confidentiality of patient information
- Required to follow all state and local cannabis regulations
- Ongoing compliance training participation
- Adherence to company policies and procedures
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Work Location: In person
Salary : $16