What are the responsibilities and job description for the Patient Access Representative/Medical Assistant position at Blue Ridge Health?
Overview
Blue Ridge Health is seeking a Patient Access Representative/Medical Assistant to join our team (We will train you!)
This position will float between our Lake Lure and Columbus clinics
$18.72 hourly - Entry Level Pay – Opportunities for Salary and Career Advancement Available
$1000 Sign-On Bonus after 90 Days of Employment!
What We Offer You:
- A competitive benefits plan, including Medical, Dental and Vision
- Company sponsored life insurance and short and long-term disability coverage
- 403(b) retirement account with company matching
- Supplemental accident insurance available
- 9 paid holidays per year
- PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!)
- Company Sponsored Medical Assistant Certification Classes – We Help You Get Your Certification!
- Flexible Schedules Available
What You'll Do:
As a Patient Access Representative/Medical Assistant, you will work as an integral member of the team by providing excellent customer service to all internal and external customers of BRH. We are looking for a team player that can help build a positive environment with a desire to work in an interdisciplinary healthcare team and with a culturally diverse patient population. Responsibilities include:
- Working in a fast-paced medical office setting
- Assisting patients with check-in and check-out during appointments while making sure all patient data is up to date and remains confidential
- Assisting with scheduling appointments
- Answering phones, responding to inquiries, and relaying information to providers
- Recording patient information in electronic health records (EHR) systems
- Assisting providers with delivering quality patient care
- Obtaining and recording vital signs (blood pressure, pulse, temperature, etc.), as needed
- Performing basic medical procedures such as blood draws and EKGs, as needed
- Collecting and preparing laboratory specimens, as needed
- Adhering to HIPAA regulations and patient confidentiality
What We're Looking For:
- Maintains a professional appearance and exhibits professionalism in all interactions
- Knowledge of medical terminology and common medical documentation preferred
- High School Diploma or Equivalent (required)
- Medical Assistant Certification or Registered Medical Assistant preferred– Must obtain certification within 18 months of hire date if not currently certified (We can help you get it – ask us how!)
- Licensed Practical Nurses – NC licensure preferred (we will pay for your license renewal!)
- Ability to communicate effectively with staff, patients, providers, peers, supervisor or other collaborative community agencies
- Medical phone triage experience preferred
- Ability to float between nearby clinical sites as needed
- Bi-Lingual a plus
About Blue Ridge Health:
At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.