What are the responsibilities and job description for the Patient Access Representative (Front Desk) position at Blue Ridge Health?
Overview
Thank you for your interest in Blue Ridge Health. Please note that this job posting is EVERGREEN, meaning we are continuously seeking talented individuals like yourself. While there may not be an immediate opening, your application will be kept on file for future consideration as positions become available. We appreciate your proactive approach to exploring opportunities with us!
What We Offer You:
- A competitive benefits plan, including Medical, Dental and Vision
- Company sponsored life insurance and short and long-term disability coverage
- 403(b) retirement account with company matching
- Supplemental accident insurance available
- 9 paid holidays per year
- PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!)
What You'll Do:
As a Patient Access Representative, you will work as an integral member of the team by providing excellent customer service to all internal and external customers of BRH. This role includes assisting patients with check-in and check-out during appointments while making sure all patient data is up to date and remains confidential. Other responsibilities include answering patient phone calls to assist with scheduling appointments.
What We're Looking For:
- One-year experience working in a medical office environment (This is preferred, but not required. We can help you learn the ropes!)
- Stellar communication skills that allow you to easily and effectively communicate with staff, patients, providers, peers, supervisors and community stakeholders
- A team player that can help build a positive environment by working cooperatively with other individuals and departments throughout the organization
- A desire to work with an interdisciplinary healthcare team and culturally diverse patient population
- High School Diploma or Equivalent (required)
About Blue Ridge Health:
At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
