EHR Specialist

Blue Ridge Health is currently seeking an EHR Specialist to be part of our Athena Support and Development team.

Please note that this is a fully in-person role located at our office in Arden, NC.

What We Offer You:

• A competitive benefits plan, including Medical, Dental and Vision
• Company sponsored life insurance and short and long-term disability coverage
• 403(b) retirement account with company matching
• Supplemental accident insurance available
• 9 paid holidays per year
• PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!)
• Flexible Schedules Available

What You'll Do:

The EHR Specialist strives to meet the organizations goals of maintaining clinical systems and providing a secure, effective, integrated patient care delivery system that continually improves outcomes, reduces costs, increases efficiency and enhances patients’ experiences. Responsibilities include:

• Assist with maintenance of EHR/CPS (as well as third-party systems, i.e. patient portal, e-prescribing, lab interface, etc.).

• Collaborate with senior staff, clinicians, and end users to design, build, test, train, implement, and evaluate all clinical software applications.

• Provide support to staff who use clinical information system(s).

• Troubleshoot and resolve software issues as well as software modifications and enhancements

• Maintain current knowledge of the systems and applications through: attending training courses, reading information available in product announcements, participating in system updates, and subscribing to vendor web sites.

• Build good working relationships and maintain a continuous interface with customers, vendors, co-workers and supervisor and utilizes these relationships to resolve issues and problems and explore opportunities.

• Provide training to clinical staff and user clients on EHR and other third party clinical systems

• Develop and utilize training manuals and programs to keep the end-users at the highest level of knowledge on the functionality of the system.

• Assist the Clinical Data Analyst in running reports and/or collecting and organizing data into meaningful evaluations.

What We're Looking For:

• Experience in problem analysis and testing with an emphasis in healthcare applications
• Background in Healthcare Operations, Clinical Operations, Nursing and/or Physician Workflow
• Knowledge of Excel, Microsoft PowerPoint, Outlook, and Word
• Clinical EHR Implementation and training experience (preferred)
• SQL Server Management studio (preferred)
• Ability to work fully in-office

About Blue Ridge Health:

At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.