Transportation Escort

At Blue Ridge Care, we deliver extraordinary care to improve life’s journey. As a mission-driven, not-for-profit healthcare organization, we serve our communities through integrated hospice, serious illness care, PACE services, community thrift shops, and grief support. Our teams meet every participant and family with compassion, expertise, and respect.

We are looking for a Transportation Escort to join our PACE team. This role supports participants by providing safe, reliable transportation and escort services between their homes, the Center, and medical appointments. This work is essential in helping participants maintain independence and access the care they need.

About The Role

The Transportation Escort assists with daily transportation coordination and provides hands-on support for participants during transport. This includes planning routes, communicating with the interdisciplinary team, and ensuring a safe environment inside and outside the vehicle.

You will help participants board and exit vehicles, maintain required documentation, and ensure all transportation safety standards are met.

How You’ll Make a Difference

Transportation & Escort Support

• Assist with planning daily transportation routes within the PACE service area.
• Help coordinate efficient use of PACE vehicles.
• Transport participants to and from the Center based on their scheduled attendance.
• Provide safe transport in accordance with state DMV regulations and local laws.
• Escort participants to and from medical appointments as assigned by the care plan.
  
  
  

Participant Assistance & Safety

• Provide physical assistance for participants entering and exiting vehicles.
• Ensure emergency medical information is available during transport.
• Confirm that safety belts are used and wheelchairs are locked into place.
• Maintain a stocked and compliant first-aid kit.
  
  
  

Vehicle Care & Documentation

• Keep the vehicle clean, organized, and ready for daily use.
• Monitor for maintenance needs and coordinate routine and episodic service.
• Maintain accurate logs including number of trips, participants transported, mileage, and fuel usage.
• Report any mechanical issues, incidents, or safety concerns to the Center Supervisor immediately.
  
  
  

Other

• Perform related duties as assigned to support daily Center operations.
  
  
  

What You’ll Need

Education & Certifications

• High school diploma required.
• Current CPR certification.
• ServSafe certification preferred (may be obtained after hire).
  
  
  

Experience

• At least one year of experience working with frail or elderly adults.
  
  
  

Additional Requirements

• Must pass a Background Check, Motor Vehicle Record review, and Drug Screen.
• Valid driver’s license, proof of insurance, and reliable transportation.
• Medical clearance for communicable diseases and up-to-date immunizations.
• Ability to read, write, and speak English.
• Ability to work with individuals from diverse backgrounds.
• Strong communication skills and the ability to remain calm in emergencies.
• Knowledge of basic safety and infection-control practices.
  
  
  

Benefits

• Competitive Pay
• Shift Differentials for Evening and Weekend Shifts
• PTO and Paid Volunteer Time
• Comprehensive Health, Dental & Vision Benefits
• Tuition Reimbursement & Scholarships
• Peer Support & Mentorship
• 30% Thrift Shop Discount
• Growth Opportunities through the Blue Ridge Care 2030 Strategic Plan
  
  
  

Blue Ridge Care is a non-profit, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and patients served.