Compliance Specialist

Blue Ridge Academy

Job Description

Job Title: Compliance Specialist

Reports to: Director of Operations; Compliance and Enrollment

Coordinators

Supervises: Not Applicable

FLSA Status: Non-Exempt

Contract Type: A Basis

Revision Date: 4/23/2021

Summary of Position:

Under the direction of the Director of Operations for Blue Ridge Academy, this position is responsible for student, parents, and staff in enrollment, compliance, and maintenance of student information. The Compliance Specialist will maintain records in the Student Information System (SIS), including but not limited to updating, programing, and troubleshooting.

Duties and Responsibilities:

I. Responsibilities to school and staff

A. Attends all required meetings and trainings

B. Completes all work thoroughly

C. Manages time effectively to meet all necessary deadlines

D. Response to all calls and emails in a timely manner. Expectation of 24 business hours

E. Support teachers and parents by troubleshooting operational processes and procedures

F. Ability to maintain accurate and auditable records in the SIS

G. Process new/returning students information accurately and efficiently

H. Responsible in approving/rejecting all auditable documents in the SIS

I. Work with various departments to ensure data is accurate

J. Able to support sectors of the SIS

K. Maintain confidentiality of information

L. May be on the computer for up to 8 hours per day

II. Responsibilities to department

A. Attend regularly scheduled meetings

B. Ability to multi-task and work effectively in teams as well as independently

C. Detail-oriented with the ability to maintain professional under pressure

D. Team player with positive, flexible attitude, integrity, and strong interpersonal skills

E. Self-motivated and tasks initiative to solve problems

F. Ability to communicate customer friendly messaging as needed via email or telephone

III. Mission and Vision

A. Promotes Blue Ridge Academy’s mission & vision statements and core values

B. Follows and supports all Blue Ridge policies and procedures

C. Maintains positive attitude

IV. Other duties as assigned

Qualifications:

• Two to three years of relevant work experience
• Ability and comfort in working in a fast-paced, virtual environment, with a demonstrated ability and desire to flexibility shift responsibilities over time as the role and department evolve.

• Excellent analytical and data-based decision making skills
• Strong customer service orientation in approach to working with teachers, school administrators and families.

• Proficient keyboarding and file maintenance skills
• Strong organizational, communication, and interpersonal skills

Preferred Qualifications:

• Working knowledge of technology and technological platforms including but not limited to: Google

Suite (Gmail, Excel, Google Docs/Word, Google Forms), Microsoft OS platform.

• Professional etiquette with regards to technology use.
• Excellent written and oral communication skills.
• Experience working in virtual education settings.
• Demonstrate the ability to work effectively as a team member, work independently, and be self-motivated.

• Demonstrate the ability to quickly grasp new techniques, deal with rapid changes and events, and remain calm in stressful situations.

• Promote a positive atmosphere.
• Demonstrate flexibility in the workplace.

Education:

• Associate degree required or Higher

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to walk and stand; sit; use hands and/or fingers to handle or feel; and reach with hands and arms; the employee is occasionally required to stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job

include close vision, distance vision, and peripheral vision. Specific hearing abilities are required by this job. Keyboarding and/or phone use up to 8 hours per day may be required.

• Exposure to hot, cold, wet, humid, or windy conditions caused by weather may occasionally be experienced.

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

This position is a remote position in which the employee will work from home. Some travel will be required.

Right to Revise:

This job description is not meant to be all-inclusive and the School reserves the right to revise this job description as necessary without advance notice.

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed, as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer without notice.

$22 per hour/233 contractual days

DOE based on experience

Job Types: Contract, Full-time

Pay: From $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Education:

• Associate (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: Hybrid remote in San Dimas, CA 91773

Salary : $22