Order Processing Specialist

Job Summary
Blue Ribbon Awards is a family owned and operated business serving the Chippewa Valley since 1968. We offer a variety of award products, engraving services, custom signage, vinyl decals and personalized gift specialty products. We are seeking a motivated individual to join are team. Applicant will enjoy our small business atmosphere and the variety of day-to-day tasks. This role involves assisting customers with inquiries, invoicing, graphic design, managing inventory and assisting coworkers to complete orders as needed.

Responsibilities

• Respond to customer inquiries via phone, email, and in-person with professionalism and courtesy.
• Provide quotes and detailed product information to customers.
• Create product proofs and artwork using graphic design software.
• Manage Inventory and source needed materials, parts and supplies.
• Collaborate with customers and coworkers to meet all order requirements or delivery timeline.
• Assist coworkers with all aspects of order processing to include assembly, final quality inspection, packing and shipping as needed.
• Read blue prints and order specifications to meet product requirements.
• Utilize hand tools and shop equipment as needed and operate laser engravers and other computerized equipment.
• Participate in training sessions to enhance product knowledge, customer service skills and equipment operation.
• Assist with billing and accounts payable records.

Requirements

• Previous experience in a graphic design is required.
• Past employment in customer service, engraving, printing or marketing is preferred.
• Familiarity with assembly processes and mechanical knowledge is a plus.
• Proficiency with computers, hand tools, power tools and automated equipment.
• Strong problem-solving skills and the ability to work collaboratively with co-workers.

Pay: From $18.00 per hour

Expected hours: 36 – 40 per week

Work Location: In person

Salary : $18