What are the responsibilities and job description for the Manager, Business Operations position at Blue Ops - A Red Cat Company?
Position Summary
Blue Ops is seeking a highly organized, proactive, and results-driven Business Operations Manager to manage the day-to-day business operations of our Fort Pierce Florida facility. This role will ensure the efficient execution of administrative functions, facility operations, cross-functional coordination, and business processes that support manufacturing and organizational objectives.
The Business Operations Manager exercises sound judgment and independent decision-making to oversee office operations, coordinate operational priorities, implement process improvements, and support site leadership. Working closely with Manufacturing, Engineering, Supply Chain, Finance, Human Resources, Information Technology, and Corporate Business Operations, this position ensures the Fort Pierce facility operates efficiently while remaining aligned with company policies, operational standards, and strategic initiatives.
The ideal candidate is a highly organized self-starter who thrives in a fast-paced, high-growth environment. This individual anticipates operational needs, resolves day-to-day challenges, promotes collaboration across departments, and continuously seeks opportunities to improve efficiency, communication, and execution.
Essential Duties And Responsibilities
This position will require successfully completing a post-offer background check. Qualified candidates with a criminal history will be considered and are not automatically disqualified, consistent with federal and state law.
EEO and ITAR/EAR Work Authorization Disclosure
Red Cat Holdings provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This position requires direct or indirect access to hardware, software, technology or technical data controlled under the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Successful candidates for positions subject to ITAR/EAR restrictions must provide proof of U.S. Citizenship or Permanent Residence and must not require sponsorship for export-restricted work authorization.
E-Verify
The company participates E-Verify ensure eligibility for employment and compliance with Right to Work rules.
Compensation: Salary plus generous annual equity package and potential bonuses.
Blue Ops is seeking a highly organized, proactive, and results-driven Business Operations Manager to manage the day-to-day business operations of our Fort Pierce Florida facility. This role will ensure the efficient execution of administrative functions, facility operations, cross-functional coordination, and business processes that support manufacturing and organizational objectives.
The Business Operations Manager exercises sound judgment and independent decision-making to oversee office operations, coordinate operational priorities, implement process improvements, and support site leadership. Working closely with Manufacturing, Engineering, Supply Chain, Finance, Human Resources, Information Technology, and Corporate Business Operations, this position ensures the Fort Pierce facility operates efficiently while remaining aligned with company policies, operational standards, and strategic initiatives.
The ideal candidate is a highly organized self-starter who thrives in a fast-paced, high-growth environment. This individual anticipates operational needs, resolves day-to-day challenges, promotes collaboration across departments, and continuously seeks opportunities to improve efficiency, communication, and execution.
Essential Duties And Responsibilities
- Manage the day-to-day business operations of the Fort Pierce facility, ensuring efficient execution of administrative, operational, and business support functions.
- Serve as the primary on-site business operations resource, supporting facility leadership and acting as the liaison between the Fort Pierce facility and Corporate Business Operations.
- Execute company policies, operational initiatives, and standardized business processes established by Blue Ops leadership.
- Manage office administration, office services, supplies, equipment, and office facility-related purchasing to ensure uninterrupted business operations.
- Coordinate administrative support for Manufacturing, Engineering, Supply Chain, Quality, Human Resources, Finance, and Information Technology while ensuring effective communication across departments.
- Support implementation and adoption of business systems, operational tools, and company processes, while identifying opportunities to improve efficiency and consistency.
- Coordinate facility logistics, including executive visits, customer meetings, employee events, and company functions.
- Manage operational projects and administrative initiatives, ensuring deadlines, deliverables, and priorities are met.
- Monitor day-to-day operational activities, identify process improvement opportunities, and recommend solutions that enhance efficiency, organization, and employee experience.
- Develop and maintain standard operating procedures (SOPs), documentation, operational records, and administrative processes that support business continuity.
- Prepare reports, presentations, operational summaries, and business metrics for site leadership and Corporate Business Operations.
- Assist with facility readiness, office organization, space planning, and overall presentation of the Fort Pierce location.
- Exercise sound judgment when resolving routine operational issues, escalating significant matters to leadership as appropriate.
- Maintain confidentiality while handling sensitive company, employee, financial, and customer information.
- Foster a professional, collaborative, and customer-focused work environment that reflects Blue Ops' culture and operational standards.
- Perform other duties and special projects as assigned.
- Bachelor’s degree in business administration, Operations Management, or related field (or equivalent professional experience).
- 5 years of experience in business operations, operations management, office management, or administrative leadership.
- Demonstrated experience leading business operations within a manufacturing, aerospace, defense, or technology environment preferred.
- Proven ability to independently manage multiple operational priorities in a fast-paced organization.
- Experience developing and improving business processes and operational procedures.
- Strong organizational, project management, and problem-solving skills.
- Exceptional communication skills with the ability to work effectively across all levels of the organization.
- Experience managing vendors, facilities, budgets, and administrative operations.
- Strong decision-making skills with the ability to exercise sound judgment independently.
- High level of professionalism, discretion, and integrity.
- Experience supporting manufacturing operations.
- Experience working in a high-growth or startup environment.
- Experience with ERP systems and business process improvement.
- Lean, Six Sigma, or continuous improvement experience is a plus.
- Proficiency in Microsoft Office 365, Teams, SharePoint, and Smartsheet or similar project management tools.
- Ability to sit for extended periods while working at a computer.
- Capacity to lift and carry objects weighing up to 20 pounds.
- Ability to move around the office or warehouse environment as needed.
- Visual acuity to read and interpret documents, including electronic screens and printed materials.
- Manual dexterity to operate office equipment and perform tasks such as typing and writing.
- Ability to communicate verbally and in writing with colleagues and external partners.
- Flexibility to adapt to changing work environments and responsibilities.
This position will require successfully completing a post-offer background check. Qualified candidates with a criminal history will be considered and are not automatically disqualified, consistent with federal and state law.
EEO and ITAR/EAR Work Authorization Disclosure
Red Cat Holdings provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This position requires direct or indirect access to hardware, software, technology or technical data controlled under the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Successful candidates for positions subject to ITAR/EAR restrictions must provide proof of U.S. Citizenship or Permanent Residence and must not require sponsorship for export-restricted work authorization.
E-Verify
The company participates E-Verify ensure eligibility for employment and compliance with Right to Work rules.
Compensation: Salary plus generous annual equity package and potential bonuses.