What are the responsibilities and job description for the TECHNICAL WRITER position at Blue Obsidian Solutions?
LOCATION: Tampa Office or Remote
JOB TYPE: Full-Time
DEPARTMENT: Business Development
REQUISITION #: 20240102
TECHNICAL WRITER
Job Overview:
We are looking for an experienced technical writer to join our team and elevate our client-focused services. The ideal candidate will have a proven track record of success in a relevant technical field, such as software development, computer science, or engineering.
Responsibilities:
Create thorough documentation that aligns with organizational standards.
Acquire a deep understanding of products and services, simplifying complex information into clear, engaging, and polished content.
Craft user-centric content that addresses the needs of the target audience, transforming insights into accessible language for user success.
Build and manage a detailed reference database, incorporating research, usability tests, and design specifications.
Assess existing content and devise innovative strategies for enhancement.
Conduct research, outline, write, and edit content in collaboration with various departments to understand project needs.
Collect information from subject-matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
Partner with development and support leads to identify documentation repositories, revise and edit content, and find optimal solutions for data organization and centralized storage.
Research, create, and maintain information architecture templates that comply with organizational and legal standards, ensuring smooth data migration.
Develop content in various media formats for enhanced usability, maintaining a consistent tone across all documentation.
Required Skills/Qualifications/Duty Experience
Essential:
At least two years of experience as a proficient technical writer.
Demonstrated ability to rapidly learn and comprehend complex subject matter.
Experience writing documentation and procedure manuals tailored to diverse audiences.
Excellent written communication skills with a strong attention to detail.
Proven experience collaborating with engineers to enhance user experience (e.g., design, UI), refine content, and create visuals and diagrams for technical support materials.
Capable of managing multiple projects concurrently.
Bachelor’s degree (or equivalent) in journalism, communications, or relevant technical field
Preferred:
Firm understanding of SDLC (systems development lifecycle)
Previous experience in software development
Professional certification (ex: Society for Technical Communication)
Experience in using XML tools to create documentation
Security Requirements
Must possess and maintain a TS/SCI clearance at time of hire
Education/Certification Requirements
Bachelor’s degree (or equivalent) in journalism, communications, or relevant technical field
Travel:
Ability to travel as needed, estimate less than 25%
What We Offer:
Competitive salary and performance-based incentives
Comprehensive health, dental, and vision benefits
Opportunities for professional development and certifications
Flexible work environment with hybrid or remote options
A supportive, innovative, and growth-oriented culture
How to Apply:
If you are passionate about building and maintaining reliable systems and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and a cover letter detailing your experience and enthusiasm for the role to hr@blueobsidian.solutions.