Remote Inside Sales Representative

We're seeking an Inside Sales Representative to manage a portfolio of high-profile Life Sciences accounts, driving renewals and revenue growth through consultative engagement and strategic relationship building. This role combines proactive prospecting, pipeline management, and cross-functional collaboration to ensure customer success and expand adoption of products and services.

Responsibilities

Customer Engagement & Revenue Growth

• Own and lead a targeted book of high-profile Life Sciences accounts, with the goal of renewing customers year-over-year and identifying revenue expansion opportunities.
• Consult with customers to understand their business, challenges, pain points, and strategic goals throughout the customer lifecycle.
• Establish and grow key relationships with executive sponsors, champions, and decision makers across the customer's organization.
• Ensure customers' overall objectives are being met, and they are finding ongoing value through the adoption of product and services.
• Partner closely with Product and Customer Success leadership to mitigate churn risk and ensure ongoing customer success
  
  

Prospecting & Outreach

• Develop new prospects and interact with existing customers primarily by phone to increase sales of an organization's products and/or services.
• Execute multi-channel outreach (calls, personalized email sequences, LinkedIn/social selling) to engage target accounts and key personas within the Ideal Customer Profile (ICP).
• Leverage AI-powered tools to research prospects, identify buying signals, and generate initial, personalized outreach drafts for faster iteration.
• Assess the prospect's needs, budget, authority, and timeline.
  
  

Sales Process & Pipeline Management

• Meticulously log all sales activities, conversations, and prospect data in the company CRM.
• Maintain a clean and accurate sales pipeline to ensure reliable forecasting.
• Use AI features within the CRM as they are developed to prioritize your daily activities and focus on the most promising leads.
• Prepare and present reports on key performance indicators relative to assigned pipelines.
  
  

Collaboration & Internal Alignment

• Collaborate and strategize with sales team and leadership to ensure that goals are met.
• Evangelize new product features and provide customer feedback to Sales, Product, Customer Success and Development teams.
• Support the Customer Success Team as needed by attending meetings, business review calls, creating quotes, supporting sales/product questions, and other tasks that may arise during their efforts to support your accounts.
• Meets with other members of Blue Mountain to share work experience and knowledge.
  
  

Tools & Technology

• Utilize Microsoft Copilot tools to record, transcribe, and analyze calls, helping to pinpoint key objections and summarize customer needs.
• Understand functionality of product and services and adapt your conversation to a customer's interests.
  
  

Industry Knowledge & Professional Development

• Participate in events/seminars and maintain a deep understanding of the Life Sciences Manufacturing space.
  
  

Qualifications

• Strategic approach to problem solving and negotiation
• Experience building trusted relationships with executive sponsors and decision makers at the highest organizational level
• Ability to work independently, in a fast-paced and dynamic environment
• Strong technical background and sales/customer orientation
• CRM (i.e., Salesforce, Dynamics, Sugar) and LinkedIn expertise
• BS/BA or equivalent
• Excellent interpersonal skills and fluent English verbal and written communication skills are essential in this collaborative work environment.
  
  

Blue Mountain Quality Resources, LLC

Blue Mountain Quality Resources is the leading developer of asset management software for the Life Sciences industry. Our software solution, Blue Mountain Regulatory Asset Manager (RAM), is used across the globe by pharmaceutical, biotech, and medical device companies.

We will not be able to sponsor a work visa for this position.

Blue Mountain Quality Resources is an Equal Opportunity Employer and qualified applicants will not be discriminated against on the basis of race, religion, gender and gender identity, nationality and origin, disability, sexual orientation, age, veteran status, and experiences.

BMQR is an E-verify employer.