What are the responsibilities and job description for the Installation & Repair Tech position at Blue Mountain Networks?
Job Summary: The Installation & Repair Technician I primarily installs, maintains, and services fiber internet lines, wireless circuits, telephone lines, hybrid fiber-coaxial (HFC) cables & systems, copper carrier systems, terminals, network devices, and customer-owned equipment. May also diagnose and repair trouble in related systems. Will complete other service & support duties such as, but not limited to: Underground locates, Pole/Plant Inspection, address verification, and site surveys. The Installation & Repair Technician will also assist with other duties as assigned.Duties/Responsibilities:· Perform Installation & Repair duties, up to and including fiber, cable, and wireless installations.· Perform maintenance and other service repair on business and residential customers locations.· Work on Blue Mountain Networks equipment at towers, cabinets, central offices (CO’s), and other network sites as needed.· Perform underground locates on Blue Mountain Networks lines in a fast and efficient manner as requested.· Complete network walkouts to document and inspect our network elements, including violations and other correctable issues.· Review and verify internet-serviceable addresses and record those findings in a shared database.· Complete in-depth site survey appointments, documenting all the necessary details properly and accurately.· Support our Phone Services platform, via in-person visits to clients or locations.· Complete needed site maintenance & repair, as directed, on various Blue Mountain Networks equipment locations.· Other duties as assigned.Required Skills/Abilities:· Knowledge of fiber, wireless, and other network equipment.· Knowledge of voice communications and VoIP technology.· Knowledge of company products and services.· Knowledge of company policies and procedures.· Ability to climb network towers and pole climbing.· Skill in operating a bucket truck in a safe and efficient manner.· Skill in operating service equipment including various hand tools and testing equipment.· Skill in reading cable records, staking sheets, specifications, and other diagrams.· Ability to communicate with co-workers and various business contacts in a professional and courteous manner.· Ability to read and interpret documents such as maps, staking sheets, and operating and maintenance instruction manuals.· Ability to pay close attention to detail.· Ability to work independently and make sound technical decisions using the information at hand.· Ability to effectively function as a team player and with multiple departments.Education and Experience:· High school diploma or equivalent.· Two years of telecommunications schooling or equivalent work experience.· Two years of experience in the installation and repair of customer-facing systems and services.Physical Requirements:· Seeing: Must be able to read computer screens and various reports.· Hearing: Must be able to hear well enough to communicate with employees and industry contacts.· Standing/Walking: Must be able to move about the work site.· Climbing/Stooping/Kneeling: Must be able to climb, stoop, kneel and crawl to perform installations and maintenance.· Lifting/Pulling/Pushing: Must be able to lift at least 50bs.· Fingering/Grasping/Feeling: Must be able to write, type, and use the phone system. Job Type: Full-timePay: $18 to $24 per hour - DOEReports to: Installation & Repair ManagerBenefits:· 401(k)· 401(k) matching· Dental Insurance· Health Insurance· Vision Insurance· Paid time off and Holidays· Education reimbursements
Salary : $18 - $24