Property Manager

Salary: $25.76-$26.82 DOQREPORTS TO: Senior Director of Housing Services & OperationsSUPERVISES:N/APOSITION TYPE: Full-time, nonexemptSCHEDULE: Up to 40 hours/weekWe accept and review applications on a rolling basis, with priority given to applications received by 8 a.m. on Tuesday, January 20, 2025. We will remove the position from our website once it is filled.BENEFITS: Paid Time Off (PTO): Employees begin accruing PTO the first day of employment as detailed belowEmployees with 0-5 Years of Service = accrue 0.075 hours per hour workedEmployees with 5 Years of Service = accrue 0.0875 hours per hour workedEmployees with 10 Years of Service = accrue 0.10 hours per hour workedFlexible Time Off (FTO): Available based on regular work schedule.Holidays: 12 paid holidaysOther Paid LeaveVoting Leave as needed upon requestBereavement Leave up to 4 days to eligible employeesJury Duty Leave up to 4 weeks over any 1-year periodEmployee Assistance Program401(k) Retirement Plan: Eligibility begins in the first month after hire date. Vesting rules apply.Workers Compensation: Comprehensive insurance providedJOB SUMMARY:Ensure compliance with housing regulatory agencies and fair housing laws by reviewing on-site management-prepared tenant certifications/re-certifications and relatedpaperwork.Maintains waiting lists for70-80properties owned and/or managed by BMAC; interviewsapplicants and gathers information todetermineeligibility/ineligibility and assignment of rental unitin accordance withBMACpolicies, State and Federal regulations.Maintains 100% lease-up rate;participatesin marketing and community networking efforts.This is considered a front-line staff position that interfaces regularly with Resident Managers and tenants.Provides case management functionsif needed.Know andcomply withpolicies of individual programs/services.The staff member mayoccasionallywork up to 12 hours some days, depending on workloadand location of jobs.Employeewill be required to respond to on-call after-hours work requests on a rotating basis with other team members.OVERVIEW OF RESPONSIBILITIES:Includesthe following. Other related duties may be assigned.1. Provide property oversight and management for 70-80 unitsEnsure continuous compliance with housing regulatory agencies and fair housing laws.Review tenant certifications/re-certifications and related paperwork, including income verifications, asset verifications, documents, lease amendments, etc. andparticipatein Management & Occupancy Reviews (MOR).Manage resident move-in and move-out processes. Prepare initial certifications/move-ins and related paperwork in accordance withguidelines. Includes checking all income, assets and medical expenses verified by a third party before a move-in can occur. Includes HUD and non-HUD properties.Review and authorize adverse action notices (i.e.: complaints, lease violations, 10-day notice to comply, etc.).Investigate complaints, disturbances and violations, and resolve problems, following management rules and regulations.Process requests for reasonable accommodations.Maintains waitinglist andadminister marketing activities forvacant spaces to prospective tenants.2. Provide case management for properties in position portfolioAct as frontline staff position for all client questions, including availability and rent amount; waitlist questions and directing clients to proper resources available through other agencies.Meet withprospective tenants to provide property and occupancy information,determineeligibility, and make proper referrals.Perform annual recertifications on each tenant in our HUD and non-HUD properties. Includes checking all income, assetsand medical expenses verified by a third party.Perform any and all interim certifications on tenants, including changes in household members, income, pets, etc.3. Resident Manager supervisionEnsure that Resident Managers have necessary training in areas such as Fair Housing Training, Crime Free Rental Housing, and relativeHouseRules and Lease requirements.Evaluate Resident Manager performance.Monitor hours worked by Resident Managers to ensure they are compliantwith required hours of work.Assist Resident Managers in procuringnecessary tools, equipment, and consumables to perform their jobs.4. Recordkeeping, reports & contract maintenanceMaintain records infiles andproperty management software, rental or usage activity, WorkOrders, maintenance and operating costs, or property availability.Initiate and maintainall tenant files, including all HUD and non-HUD properties. All HUD files must be filedin accordance withHUD guidelines.Provide property oversight, including, but limited to performing routine inspection of grounds, coordinating ofmaintenance activities, planning major repairs and other construction projects,purchasingmaintenance supplies, andsubmittingwork orders.Prepare periodic audit responses to multiple regulatory agencies.5. Community relationsMaintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations. Confer with attorneys or agencies of jurisdictionto ensure that renting and advertising practices are notdiscriminatoryand that propertiescomply withstate and federal regulations.Maintain positive working relations with other community andserviceagencies to ensure collaboration and positive referral processto residents and applicants.6. Provide coverage as needed for other BMAC properties not inpositionportfolio.7. Performs other related duties as assigned.QUALIFICATIONS:Education & ExperienceRelevant experience and/or education may be substituted for either education or work history.Associates degree inBusinessAdministrationorrelated field.Property managementor affordable housing complianceexperiencestronglypreferred.Bilingual - English/Spanish - isstronglypreferredKnowledge, Skills & AbilitiesStrong commitment toBMACs mission ofcollaborating with our partners to equitably deliver services and support to our neighbors experiencing povertyand to our values:accountabilityfor our actions and services;dignityfor all we serve; honoringdiversity, equity, and inclusionin all aspects of our work; and upholding aspirit of service.Demonstrates the necessary attitudes,knowledgeand skills to deliver culturally competent services and work effectively withdiverse populations, including LGBTQ and people of color, as well asindividualsof all ages and ability levels.Ability to understand and implement contract requirementsregardingeligibility and services, and data maintenance.Ability to work independently as well as with a team to achieve objectives and assignments.Ability to provide excellent customer service and employ conflict resolution skills effectively, including in challenging or stressful situations.Ability tomaintainconfidentiality, setappropriate clientboundaries, and exercise sound judgement in all decisions.Proficient with Microsoft Office products, and the ability to learn other computer programs as needed.Demonstrable attention to detail and analytical skillsrequired.Ability to compileand toaccurately input and organize data, information, and files.Ability to be flexible when managing changing priorities and schedules, without compromising the quality of outcomes, ability to complete tasks, or uphold commitments.Excellent oral and written language skills.Special RequirementsOccupancy Specialist certificationis desirableORmust be obtained within six months of hire date.Valid drivers license, satisfactory driving record.Must provideownvehicle for travel andmaintaincurrent auto insurance.PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the jobs essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability tospendextended periods of time at a workstation.Ability tomoveup to 20 lbs., occasionally up to 40 lbs.Ability tomoveobjects and usehandtruck.May require climbing stairs at some residences.WORKENVIRONMENT:Workisgenerally sedentaryand performed in an office environment. Involves some local and regional travel for meetings/trainings andto visitclient units as needed.

Salary : $26 - $27