What are the responsibilities and job description for the Sales Advocate position at Blue Link Wireless?
Company Description Blue Link Wireless is one of the largest AT&T Authorized Retailers in the United States, operating 217 locations across 21 states with a strong focus on continued growth. Led by experienced wireless industry executives, the company is committed to serving team members, customers, and local communities. Blue Link Wireless aims to enable seamless connections for families, businesses, and entertainment through secure, easy-to-use wireless solutions. The organization emphasizes building loyal bonds with customers and partners, while striving to make a meaningful, community-level impact. Team members join a growth-oriented environment that values service, connectivity, and neighborhood engagement.
Role Description The Sales Advocate role is a full-time, on-site position located in Franklinton, LA. In this role, the Sales Advocate engages directly with customers in the retail store, identifying needs and recommending AT&T products and services, including wireless plans, devices, and accessories. Daily responsibilities include providing excellent customer service, explaining product features, processing transactions, and assisting with account setup and troubleshooting. The Sales Advocate also supports store performance by meeting sales targets, participating in promotional activities, and maintaining an organized, welcoming store environment. This role collaborates with team members to share product knowledge, support training initiatives, and contribute to a positive, results-driven culture.
Qualifications
Role Description The Sales Advocate role is a full-time, on-site position located in Franklinton, LA. In this role, the Sales Advocate engages directly with customers in the retail store, identifying needs and recommending AT&T products and services, including wireless plans, devices, and accessories. Daily responsibilities include providing excellent customer service, explaining product features, processing transactions, and assisting with account setup and troubleshooting. The Sales Advocate also supports store performance by meeting sales targets, participating in promotional activities, and maintaining an organized, welcoming store environment. This role collaborates with team members to share product knowledge, support training initiatives, and contribute to a positive, results-driven culture.
Qualifications
- Candidates should possess strong Communication skills for interacting with customers, team members, and leadership.
- Candidates should possess excellent Customer Service skills to deliver a positive retail experience and build long-term relationships.
- Candidates should possess Sales skills, including consultative selling and the ability to meet or exceed performance goals.
- Candidates should possess Training and Sales Management-related skills to support team development and contribute to store performance.
- Additional beneficial qualifications include prior retail or wireless industry experience, comfort with technology and mobile devices, basic computer proficiency, and the ability to work flexible hours, including evenings and weekends.
- High school diploma or equivalent is preferred; a willingness to learn, reliability, and integrity are essential.