What are the responsibilities and job description for the Field Service Technician position at Blue Line Solutions?
Company: Blue Line Solutions, LLC
Location: Chattanooga, TN
Travel Requirement: Frequent overnight travel required
Company Overview
Blue Line Solutions is a mission-driven public safety technology company founded by law enforcement professionals to make communities safer through innovative traffic enforcement and intelligence solutions. As a growing organization committed to excellence and integrity, we seek talented individuals who share our dedication to protecting lives and improving safety through cutting-edge technology.
Position Summary
We are seeking a dependable and hands-on Field Service Technician to join our engineering and service support teams. This role is responsible for installing, servicing, and maintaining technologically advanced enforcement hardware at customer sites nationwide. Field Service Technicians are vital to the successful deployment and ongoing performance of our traffic safety solutions. This position involves frequent overnight travel and requires comfort working both independently in the field and collaboratively with in-house technical teams.
Key Responsibilities
Education & Experience
This role reports directly to the Director of Field Operations and collaborates with engineering, technical support, and customer service teams.
Pay: $20.00 – $23.00 per hour
Benefits:
Benefits:
Location: Chattanooga, TN
Travel Requirement: Frequent overnight travel required
Company Overview
Blue Line Solutions is a mission-driven public safety technology company founded by law enforcement professionals to make communities safer through innovative traffic enforcement and intelligence solutions. As a growing organization committed to excellence and integrity, we seek talented individuals who share our dedication to protecting lives and improving safety through cutting-edge technology.
Position Summary
We are seeking a dependable and hands-on Field Service Technician to join our engineering and service support teams. This role is responsible for installing, servicing, and maintaining technologically advanced enforcement hardware at customer sites nationwide. Field Service Technicians are vital to the successful deployment and ongoing performance of our traffic safety solutions. This position involves frequent overnight travel and requires comfort working both independently in the field and collaboratively with in-house technical teams.
Key Responsibilities
- Install and service public safety enforcement systems, including cameras, brackets, solar panels, and wiring harnesses.
- Perform on-site repairs, preventive maintenance, and emergency troubleshooting.
- Use test equipment, hand tools, and schematics to diagnose and correct system malfunctions.
- Assemble wiring and electrical components following prints, specifications, and safety standards.
- Maintain accurate inventory of parts, tools, and equipment.
- Support in-house teams by assisting with assembly and field prep activities.
- Ensure work is performed safely and in compliance with ISO standards and relevant safety regulations.
- Communicate effectively with supervisors, engineers, and occasionally with customers.
- Complete documentation and reports related to service visits and repairs.
- Follow all company policies related to safety, data handling, and field protocols.
Education & Experience
- High school diploma or equivalent required; technical training or trade certification preferred.
- 2 years of experience in electronics, mechanical assembly, or field service.
- Valid U.S. driver’s license with a clean driving record.
- Comfortable using small hand tools, power tools, ladders, and testing equipment.
- Experience with basic networking and hardware configuration is a plus.
- Soldering experience preferred.
- Electrical and mechanical assembly
- Field troubleshooting and diagnostics
- Wiring and schematic interpretation
- Equipment handling and safety awareness
- Strong attention to detail and time management
- Communication and reporting
- Travel readiness and reliability
- Experience with surveillance or enforcement technology
- Familiarity with DVOMs, soldering tools, and network testing equipment
- Background in a field-based or mobile service environment
- Detail-oriented and safety-conscious
- Proactive and self-sufficient in field settings
- Flexible with schedule and travel requirements
- Team player with a strong sense of accountability
- Capable of adapting to technical challenges on-site
This role reports directly to the Director of Field Operations and collaborates with engineering, technical support, and customer service teams.
Pay: $20.00 – $23.00 per hour
Benefits:
- 401(k) with match
- Health, Dental, and Vision Insurance
- Life Insurance
- Paid Time Off
- Travel Expense Reimbursement
- Monday to Friday
- 8-hour shifts
- On-call, overtime, and weekend availability required
- In-person, field-based
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
- 8-hour shift
- Day shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed
Salary : $20 - $23