What are the responsibilities and job description for the Restoration Field Coordinator position at Blue Kangaroo Packoutz of Harrisburg?
Job Type: Full-Time
About Us
Blue Kangaroo Packoutz specializes in contents restoration following fire, water, and mold losses. We help homeowners and businesses recover the belongings that matter most by cleaning, restoring, storing, and returning personal property with professionalism and care.
We're looking for an organized, motivated individual who enjoys wearing multiple hats and wants to grow into a leadership role within a fast-growing company.
This is an opportunity to join a growing company where you'll have a direct impact on operations, customer experience, and business development while building a long-term career.
Position Summary
The Restoration Field Coordinator supports the day-to-day operations of Blue Kangaroo Packoutz. This position works closely with management to assist with project coordination, customer communication, business development, staffing, and inventory management.
No two days are the same, making this an excellent opportunity for someone who enjoys variety and wants to develop skills in operations, sales, and project management.
Responsibilities
Project Coordination
- Assist in coordinating contents restoration projects from start to finish.
- Schedule jobs and communicate with customers, technicians, and contractors.
- Help ensure projects stay organized and on schedule.
- Maintain accurate project documentation.
Marketing & Business Development
- Build relationships with local insurance professionals, contractors, and referral partners.
- Attend networking events and community functions.
- Assist with social media and marketing initiatives.
- Help identify opportunities to grow the business.
Staffing Support
- Assist with scheduling technicians and coordinating daily workloads.
- Support hiring and onboarding efforts.
- Help maintain a positive team culture.
- Assist management with employee training and communication.
Inventory & Warehouse
- Track inventory and restoration equipment.
- Help maintain warehouse organization.
- Assist with customer contents inventory using company software.
- Monitor supplies and notify management when items need to be reordered.
Administrative Support
- Answer customer questions and provide exceptional service.
- Assist with estimates, documentation, and reporting.
- Support continuous improvements to company processes.
Qualifications
- High school diploma required; Associate's or Bachelor's degree preferred.
- Previous experience in project management, customer service, sales, restoration, or construction is preferred
- Strong communication and organizational skills.
- Ability to multitask in a fast-paced environment.
- Positive attitude and willingness to learn.
- Comfortable using Microsoft Office and learning new software.
- Valid driver's license.
What We're Looking For
- Organized and dependable
- Self-motivated
- Comfortable talking with customers and business partners
- A quick learner
- Detail-oriented
- Interested in growing with our company
- Paid time off
- On-the-job training
- Opportunities for advancement
- Professional development
- Supportive team environment
Why This Role?
At Blue Kangaroo Packoutz, you'll gain experience in operations, project management, customer service, marketing, and business development—all while helping families and businesses recover after property damage. We value professionalism, accountability, communication, and people who take pride in helping customers during difficult situations. If you're looking for a career with opportunities to grow, we'd love to hear from you.
Pay: $20.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Language:
- English (Required)
Work Location: In person
Salary : $20 - $21