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Content Creator Accountant

Blue Heron Capital
Richmond, VA Full Time
POSTED ON 4/22/2026
AVAILABLE BEFORE 5/21/2026
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Content Creator Accountant

Cookie Finance Richmond, VA

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Content Creator Accountant

Cookie Finance Richmond, VA

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Content Creator Accountant

About Cookie Finance

Cookie Finance is a rapidly growing accounting and tax technology startup for content creators. We work exclusively with creators and influencers on platforms like YouTube, Instagram, Twitch, and TikTok - supporting everyone from up-and-coming creators to digital megastars. We're looking for an experienced Content Creator Accountant to join our Client Services team and help thousands of creators navigate their finances and grow their businesses!

About The Role

This is not your average accounting role. You'll be the operational and educational owner of the client experience at Cookie—the primary point person for client communication and financial clarity, helping creators understand what is happening in their business and why. A core part of Cookie's mission is helping creators step confidently into the role of business owner by providing clear, accurate, and timely financial information they can rely on. This is a client-facing, operations-driven role responsible for ensuring every part of a client's financial lifecycle moves forward smoothly, accurately, and on time across bookkeeping, tax, payroll, and compliance. You'll act as the central point of coordination across internal teams, ensuring work is completed, reviewed, and delivered with quality and consistency—including reviewing and QA'ing monthly bookkeeping, owning the P&L as the source of truth, and making sure financial information is clearly communicated and understood.

Who This Role Is Perfect For

This role is perfect for someone who loves both accounting and people. You enjoy understanding the numbers, but what really lights you up is helping others understand them too. You're naturally curious, organized, and proactive, and you take pride in being the trusted point person who makes complex things feel clear and manageable.

What You'll Own

  • Be the client's trusted guide and point person—own the full client journey from onboarding through ongoing engagement, ensuring every financial milestone is hit with clarity and confidence
  • Coordinate cross-functional magic—act as the central hub connecting Bookkeeping, Tax, Payroll, and Onboarding teams to keep everything moving smoothly and on time
  • Own financial accuracy and storytelling—review and QA all monthly bookkeeping and P&Ls, then translate complex financial data into clear, empowering insights clients actually understand and can act on
  • Unblock, solve, and escalate—proactively spot issues, remove roadblocks, and make sure nothing falls through the cracks across the client's entire financial lifecycle
  • Spark the business-owner mindset shift—help creators see themselves as real business owners by teaching them why financial systems, structure, and compliance aren't just checkboxes—they're superpowers
  • Educate with purpose and impact—guide clients through essential topics like reading P&Ls, separating personal and business finances, and making smart financial decisions that fuel growth
  • Become a financial detective—dive deep into each client's financial picture, spot trends, catch errors, and surface opportunities or risks before they become problems
  • Build confidence through clarity—ensure clients always know what Cookie is doing for them, what's coming next, and exactly what they need to do (and why it matters)
  • Champion best practices—reinforce smart business-owner behaviors through ongoing guidance, helping clients build habits that lead to long-term financial health
  • Empower better decisions—help clients feel excited and confident using their financial data to make strategic choices that grow their business

What We're Looking For

  • 1-3 years of experience in a client-facing role such as account management, customer success, or client services, with a strong focus on communication and relationship ownership
  • 1-3 years of hands-on experience in accounting, bookkeeping, or tax services, with a solid understanding of core accounting principles
  • Strong grasp of financial fundamentals, including P&Ls, balance sheets, and financial reporting, and the ability to explain them clearly to non-accountants
  • Proven ability to manage multiple moving parts at once, coordinate work across teams, and ensure tasks are completed accurately and on time
  • Highly organized, proactive, and comfortable owning outcomes in a fast-paced environment
  • Comfortable building relationships, asking questions, and speaking up in a collaborative, people-forward environment
  • Interest in the creator economy and working with content creators (preferred)
  • Bachelor's degree in Accounting, Finance, Business, or a related field (preferred)

Cookie Finance is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law

E-Verify Notice: Cookie Finance participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

  • Seniority level Entry level
  • Employment type Full-time
  • Job function Marketing, Public Relations, and Writing/Editing
  • Industries Accounting

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