What are the responsibilities and job description for the Fulfillment Supervisor position at Blue Harlan LLC?
Warehouse Supervisor Shift DAY SHIFT
Location: Columbus, OH
Schedule: Monday–Friday | 5:30am to 3pm
Blue Harlan is the recruitment partner to this growing distributor and wholesaler offering a strong culture and stability.
This is a fast-paced B2B distribution center supporting a large and diverse product catalog of over 40,000 active SKUs. Success is driven by a strong culture of teamwork, accountability, and continuous improvement. We take pride in creating a positive work environment where employees are supported, developed, and empowered to succeed.
Position Summary
The Receiving Warehouse Supervisor is responsible for leading day shift inbound operations in a high-volume pick/pack distribution environment. This role ensures all incoming merchandise is received, processed, stocked, and accounted for accurately, safely, and efficiently while maintaining productivity and team engagement.
Key Responsibilities
Team Leadership & Performance
- Supervise, coach, and develop a team of 10–15 warehouse associates
- Monitor daily productivity, accuracy, and attendance; address performance as needed
- Lead pre-shift communication meetings to align team on goals and priorities
- Foster a culture of teamwork, accountability, and safety
Inbound & Inventory Management
- Oversee receiving, inspection, and stocking of inbound freight from manufacturers
- Ensure all inbound shipments are processed accurately and stocked in a timely manner
- Verify discrepancies and communicate issues to Purchasing
- Ensure all inbound documentation is completed and submitted properly
- Maintain inventory integrity through daily SKU counts and proper location management
- Adjust slotting, shelf space, and zone configurations as needed
Returns & Processing
- Manage all returns (manufacturer and customer), ensuring they are processed, reported, and restocked daily
- Ensure non-freight deliveries (e.g., small parcel/UPS) are received and verified daily
Operational Excellence
- Maintain productivity standards and report daily/weekly metrics
- Ensure all overstock is worked down appropriately
- Ensure labeling, shelf notifications, and SKU changes are accurate and current
Safety & Compliance
- Enforce all safety protocols, including proper handling of hazardous materials
- Maintain warehouse safety standards, including clear emergency exits and inspection points
- Ensure housekeeping and cleaning schedules are completed and audited daily
Facility & General Oversight
- Inspect designated areas (including furniture/storage zones) after stocking completion
- Support cross-functional operations and assist in other areas as needed
Qualifications
- Strong leadership, communication, and interpersonal skills
- Proven ability to multitask and manage competing priorities in a fast-paced environment
- Analytical thinker with strong problem-solving and decision-making abilities
- Demonstrated ability to manage and motivate teams of 10 employees
- High level of accountability, reliability, and attendance
- Ability to document and communicate clearly with employees and leadership
- Flexible and adaptable to operational needs
Education & Experience
- High School Diploma or equivalent required
- Bachelor’s degree preferred
- Minimum of 3 years of supervisory experience in warehouse, distribution, or inventory management
- Experience in high-SKU, pick/pack distribution environments strongly preferred
Work Environment
- Fast-paced warehouse setting with frequent walking, standing, and material handling
- Exposure to varying temperatures and warehouse equipment
- Safety-first culture with a strong emphasis on teamwork
Why Join Us
This role offers the opportunity to lead a critical function within the distribution center, with direct impact on customer satisfaction, safety, and operational performance. Great Benefits and an Engaging Culture!