What are the responsibilities and job description for the Order Management Coordinator position at Blue Dot Readi-Mix?
Blue Dot Readi-Mix, founded in November 2004, is a locally owned and operated company bringing years of industry experience to deliver quality, dependability, and customer satisfaction. Dedicated to excellence, the company prides itself on consistently meeting or exceeding customer expectations. Blue Dot Readi-Mix is committed to providing top-notch service, ensuring our customers always receive the best experience possible.
Role Description
This is a full-time, on-site role based in Mint Hill, NC, for an Order Management Coordinator. The role involves managing, processing, and coordinating customer orders to ensure accuracy and timely delivery. Daily responsibilities include maintaining detailed order records, addressing customer inquiries, liaising with team members to ensure efficient operations, and resolving any order discrepancies. The position requires clear communication and a customer-first mindset to support the efficient functioning of the organization.
Qualifications
- Proficiency in Order Management and Order Processing to efficiently handle customer requests and ensure accurate order workflows.
- Strong Analytical Skills to solve problems, manage data, and ensure accuracy in all processes.
- Excellent Communication and Customer Service skills to provide professional and timely assistance to customers and team members.
- Ability to work collaboratively in a team-oriented environment.
- Experience in inventory management or logistics is a plus.
- Proficiency in using relevant software tools and systems.
- High school diploma or equivalent; additional education or certifications in business administration or a related field is preferred.