What are the responsibilities and job description for the Underwriting Technician II position at Blue Cross Blue Shield?
Summary
Provides support to the underwriting department. Reviews applications/proposals and endorsement requests from agents and performs data entry, and may provide quotes and issue policies. Analyzes and issues renewal policies, processes cancellations, performs quality control and training, and provides customer service to agents and customers.
Description
Location: This position is full-time (40-hours/week) Monday-Friday in a typical work environment. This role is a remote role.
Position Purpose: Assists the Underwriting department by reviewing applications, proposals, and endorsement requests; performing data entry; and assisting with quotes and policy issuance. Responsible for processing renewals and cancellations, supporting quality control and training efforts, and delivering customer service to agents and customers.
What You'll Do:
- Processes mail; email and fax items received in underwriting to maintain departmental productivity, quality and timeliness standards. Reviews new applications/proposals for completeness, and may rate new business, order required reports within timeliness standards, determine benefits, issue new policies, and/or report surplus lines taxes. Requests additional information when needed. Processes renewal policies by obtaining current information, applying to the policy, and performing the rate function.
- Services existing accounts by processing endorsements/amendments, identifying problems, and responding to inquiries. May determine reinstatement eligibility utilizing defined guidelines. Maintains logs.
- Ensures effective customer relations by responding accurately, timely, and courteously to telephone or written customer inquiries. Accurately documents inquiries.
- Participates in special projects or system testing as requested. May assist in training new Underwriting Technicians and perform quality control audits and teamwork.
To Qualify For This Position, You'll Need The Following:
- Required Education: High School Diploma or equivalent
- Required Work Experience: 1 Year Customer service within the insurance industry or 1 year underwriting services experience.
Our Comprehensive Benefits Package Includes The Following:
We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
- Subsidized health plans, dental and vision coverage
- 401k retirement savings plan with company match
- Life Insurance
- Paid Time Off (PTO)
- On-site cafeterias and fitness centers in major locations
- Education Assistance
- Service Recognition
- National discounts to movies, theaters, zoos, theme parks and more
What We Can Do for You:
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers, and contribute their unique abilities to the growth of our company.
What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment, please email or call , ext with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information .
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