Program Manager II, Medicare Stars

Ready to help us transform healthcare? Bring your true colors to blue.

What We Need

We are seeking a seasoned Program Manager to join our Medicare Stars team. This role is a critical resource in operationalizing the overarching Stars strategy and will report to the Associate Director of Stars. You will partner with the Stars leader, measure owners, and project teams to translate strategic goals into actionable project plans and successful execution. While the specific domain focus will shift to meet evolving business needs, this role will maintain a heavy emphasis on the provider side.

This position is eligible for the flex persona.

Your Day to Day

Your primary focus will be on the day-to-day project management needed to operationalize the Stars strategy. This includes:

• Working with the Stars and domain leaders to facilitate planning sessions and track key initiatives designed to achieve high Medicare Stars ratings.
• Assisting in the development and implementation of the Stars capability roadmap, including vendor selection and in-house builds.
• Coordinating with stakeholders across the organization to ensure the timely and effective implementation of new capabilities and programs.
• Driving the execution of project plans, monitoring progress, and proactively identifying and resolving operational hurdles.
  
  

We're Looking For

• The ability to ensure appropriate stakeholders are actively engaged to support Stars, either as Stars measure owners or as work group participants.
• Skills to lead weekly Stars performance meetings; attend Stars work group meetings and any sub-group meetings as needed.
• The ability to maintain central oversight of initiative progress and measure performance across all measure owners and workgroups.
• Coordination with Stars analytics resource to identify measures lagging expected performance; removing barriers and escalating issues as needed.
• The ability to align materials from Stars measure owners/executors and support the Stars Director in strategy and material preparation for leadership forums.
• Demonstrated ability with strategy, as well as qualitative and quantitative analysis.
• Demonstrated ability to handle multiple priorities in a fast-paced environment.
• Excellent communication, writing, and presentation delivery skills to both large and small audiences.
• Strong interpersonal skills and demonstrated ability to interface with physicians and other management and administrative staff at all levels of the organization.
• Strong team building, presentation, consensus-building, influencing, and negotiating skills.
  
  

What You Bring

• 6 years of experience in project/program management in a healthcare environment required.
• Bachelor’s degree or equivalent work experience required.
• Proven track record of delivering highly complex initiatives in a dynamic environment.
• Ability to direct, persuade, influence, and lead to achieve desired results.
• Strategic, long-range planning skills and the ability to integrate strategy with short-term activity and translate it into operational plans.
• Outstanding communication skills and demonstrated ability to develop and maintain effective working relationships at all levels of the organization and with key constituents.
• A high degree of organizational astuteness and the ability to successfully interact with leaders at all levels.
• Highly adaptable and creative with an openness to assuming new roles and responsibilities as they arise.
• Experience with facilitating Medicare Stars improvement efforts is a plus.
  
  

Minimum Education Requirements

High school degree or equivalent required unless otherwise noted above

Location

Boston, Hingham

Time Type

Full time

Salary Range: $94,410.00 - $115,390.00

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap and imposter syndrome can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community to stay “in the know” on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.