Workday Finance Technical Analyst - HCM II

• Leads or participates in corporate projects as they relate to the HR and Payroll divisions. Acts as a point of reference for complex HR and Payroll systems, processing issues, working with multiple resources to resolve. Workday experience is preferred, but not required. On behalf of internal and external customers, gathers and documents business requirements, provides research and analysis related to project/production issues, conducts user acceptance testing (UAT), and acts as a liaison between business customers, external customers, project teams, IT, and outside vendors. Communicates with all levels within the division. Supports assigned financial area on day-to-day reporting and system issues.

REQUIRED QUALIFICATIONS

Required Work Experience

• 5 years of experience in human capital management (HCM)/payroll systems (levels 2-3)
• 3 year of experience in a role with demonstrated ability to communicate with diverse groups of people inside and outside of the business (levels 2-3)
• 3 years of experience in finance, human capital management (HCM)/payroll systems, or related field as an analyst with experience in system configuration, reporting, and integrations (level 1)

Required Education (All Levels)

• Associate's Degree in accounting, business, computer technology, mathematics or related field

Required Licenses

• N/A

Required Certifications

• N/A

PREFERRED QUALIFICATIONS

Preferred Work Experience (All Levels)

• 7 years of experience in human capital management (HCM)/payroll systems, finance, or financial systems
• 5 years of experience on project teams with demonstrated ability to communicate with diverse groups of people inside and outside the business
• 1 year of experience in project management
• 1 year of experience using Workday Studio
• 1 year of experience using Windows PowerShell

Preferred Education (All Levels)

• Bachelor's Degree in accounting, business, computer technology, mathematics or related field

Preferred Licenses

• N/A

Preferred Certifications

• N/A

Level 1

• Write and review business requirements, flow specifications or change requests
• Write test scripts, perform testing and post-production validation
• Conduct research and analysis for issue resolution relating to HR and Payroll applications including reporting and process efficiencies. Track all items through to resolution.
• Perform security/system administration duties as required for HR and Payroll applications.
• Provide first or second level support for internal/external customers
• Utilize problem-solving skills to improve procedures and processes, resolve system deficiencies and implement enhancements
• Act as a liaison between external/internal customers and IT; communicate system and process changes to business areas
• Facilitate communication with Workday Support or third party vendors on any inquiries, bugs, or issues
• Ability to utilize VLOOKUP, pivot tables, and other Excel features for the purposes of data validation or investigation
• Have an understanding of the critical business processes and how to manage the Workday integrations for them
• Perform configuration changes and report writing on the Workday platform
• Understanding of mobile technology and ability to support users on those platforms

Level 2

• Develop moderate complex (e.g. multiple departments/systems) business requirements on large projects and flow specifications with limited management direction.

• Provide subject matter expert (SME) advice related to HR and Payroll systems in the prioritization of workload or issue research.
• Facilitate and/or create new operational procedures and processes resulting from advancing technologies or capabilities.
• Lead small to medium size projects; act as UAT Coordinator including test strategy and plan development
• Interpret design specifications for comparison against defined business needs to ensure compatibility, consistency and completeness
• Resolve differences between customers and other team members in order to achieve organizational and project goals
• Utilize existing reporting tools to develop and execute data queries for ad hoc requests; understand data source structures
• Support multiple segments of business
• Facilitate successful data loads from multiple external systems
• Development of integrations using Enterprise Interface Builder and OneCloud APIs
• Responsible for migrating objects between environments per SDLC best practices
• Knowledgeable about XML and associated XSLT templates for use in Workday operations
• Understand the Payroll closing process and how to support them according to Payroll processing deadlines
• Facilitate and/or Perform system updates during regularly scheduled Workday upgrade cycle, as well as from ad hoc issue notifications
• Mentor Level 1 Analysts

Level 3

• Develop complex (e.g. multiple departments/systems) business requirements on large projects and flow specifications with little to no management direction.
• Decompose high-level project information and evaluates project components to forecast work effort required
• Act as lead business analyst for large or complex projects with minimal guidance from manager
• Interpret business and technical design specifications and resolve conflicts that arise when compared against the defined needs of the business.
• Fully support all business segments
• Proactively seeks opportunities to improve processes and procedures in support of customer satisfaction and corporate goals
• Ability to build custom reporting in Workday with complex calculated fields and expressions across a variety of data sources
• Automate system functionality within BCBSAZ, and between external vendors, using Workday web services
• Ability to administer training plans, and associated user management and budgets
• Create, interpret, and assist with audit details within Workday as well as assisting external or internal auditors
• Mentor Level 1 and 2 Analysts

ALL LEVELS

• Each progressive level includes the ability to perform the essential functions of any lower levels.
• The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements. Participate in on-call rotation.
• Perform all other duties as assigned.