Medical Records Retrieval & Vendor Liaison

Blue Cross and Blue Shield of Vermont is looking for a Medical Records Retrieval & Vendor Liaison to join our Risk Adjustment team. Our company culture is built on an unwavering focus on our members and giving them the best service possible. We offer a balanced, flexible workplace, an onsite gym, fitness and wellness programs, a competitive salary and full benefits package including medical and dental insurance, vision, 401k, paid time off and holidays, tuition reimbursement and student loan repayment, dependent caregiver benefits, and resources to support your ongoing personal and professional growth and development.

COMPENSATION: The hourly range for this position is $18.00-21.00/hour. Additional compensation opportunities and incentives will be detailed during the interview process. Please note that this wage listed is our good faith estimate for this role. We also offer a robust benefits package with significant value (see below).

LOCATION: Blue Cross has transitioned to a hybrid workplace where employees within driving distance of our Berlin VT office work Wednesdays in the office with flexibility to work remotely the rest of the week.

Medical Records Retrieval & Vendor Liaison Responsibilities

• Manage the end-to-end retrieval process of medical records
• Responsible for requesting, collecting, organizing, and analyzing medical records from providers and other external sources for initiatives related to risk adjustment, documentation, and coding accuracy.
• Maintain and expand our ability to access medical data in Electronic Health Record (EHR) systems while ensuring compliance with HIPAA and privacy regulations
• Work as a conduit between vendor organizations, copy service vendors, internal departments, and the risk adjustment team
• Work closely with the network management, provider relations, and actuary departments to ensure program efficiency and streamlined provider communication, collaboration, and education relating to the successful retrieval of medical records.
• Occasional travel throughout the state of Vermont will be required. Valid driver’s license and owning a vehicle is required for travel.
  
  

Medical Records Retrieval & Vendor Liaison Qualifications

• High school diploma required.
• Two years’ experience as a Certified Medical Assistant, Certified Nursing Assistant (CNA) or Licensed Nurses Assistant (LNA), preferred.
• This position requires occasional travel throughout the state of Vermont. Valid driver’s license and owning a vehicle is required for travel.
  
  

Medical Records Retrieval & Vendor Liaison Benefits

• Health insurance (including vision)
• Dental coverage (free to employees)
• Wellness Program
• 401(k) with employer match automatic employer contribution
• Life Insurance
• Disability Insurance
• Combined time off (CTO) – 20 days per year 10 paid holidays
• Tuition Reimbursement
• Student Loan Repayment
• Dependent Caregiver Benefits
  
  

Diversity, Equity, and Inclusion: Blue Cross VT is committed to creating an inclusive environment where employees respect, appreciate, and value individual differences, both among ourselves and in our communities. We welcome applicants from all backgrounds and experiences to join us in our commitment to the health of Vermonters, outstanding member experiences, and responsible cost management for all the people whose lives we touch. Learn more about our DE&I commitment at http://www.bluecrossvt.org/about/diversity-equity-and-inclusion .

• Full job description attached to ADP job posting.