Endpoint Analyst

This job was posted by https://www.kansasworks.com : For more

information, please see: https://www.kansasworks.com/jobs/13443185 The

role of the Endpoint Analyst is to build and implement endpoint

configurations including Windows, macOS, and end user applications for

both virtual and physical desktop environments. An individual in this

position is responsible for keeping all Operating Systems and

applications up to date and patched, ensuring full reliability and

accessibility to the business. In addition, the Endpoint Analyst is

responsible for providing technical support and assistance to end-users

for endpoint devices and serves as next tier support to the internal IT

Service Desk on more complex issues. This position provides support for

various Information Technology hardware.

\* We are seeking an Endpoint Engineer to join our team. This role is

open to candidates with a range of experience levels. The final level

(Endpoint Analyst or Endpoint Engineer) will be determined based on

Qualifications, Skills, And Experience.

\*\* This position is eligible to work hybrid (9 or more days a month

onsite) in accordance with our Telecommuting Policy. Applicants must

reside in Kansas or Missouri or be willing to relocate as a condition of

employment.

• Are you ready to make a difference? Choose to work for one of the most
  
  

trusted companies in Kansas.**

• Why Join Us?**
• **Family** **Comes First**: Total rewards package that promotes the
  
  

idea of family first for all employees.

• **Professional Growth Opportunities:** Advance your career with
  
  

ongoing training and development programs.

• **Dynamic Work Environment:** Collaborate with a team of passionate
  
  

and driven individuals.

• **Trust:** Work for one of the most trusted companies in Kansas
• **Stability:** 80 years of commitment, compassion and community
  
  

**Compensation**

**\$82,400 - \$118,000**

• Blue Cross and Blue Shield of Kansas offers excellent competitive
  
  

compensation with the goal of retaining and growing talented team

members. The salary range for this role is a good faith estimate, it

is estimated based on what a successful candidate might be paid. All

offers presented to candidates are carefully reviewed to ensure

fair, equitable pay by offering competitive salaries that align with

the individual\'s skills, education, experience, and training. The

range may vary above or below the stated amounts.

**What you\'ll do**

• Test, deploy, and manage client images and provisioning for Windows
  
  

and macOS endpoints.

• Manage, maintain, and evolve enterprise client management systems
  
  

such as Microsoft Endpoint Configuration Manager (SCCM), Endpoint

Manager (Intune), or JAMF.

• Responsible for configuring, implementing, maintaining, and
  
  

supporting the virtual desktop environment for an ever-growing

remote workforce.

• Create relevant technical documentation in the form of knowledge
  
  

base articles to train or guide end users across the organization,

as well as other support areas.

• Owns projects related to endpoints, Operating Systems, or software,
  
  

overseeing multiple projects concurrently from start to finish.

Accountable for establishing project milestones and project

deliverables.

• Ensure vulnerability mitigation and the security of endpoints
  
  

through quick and accurate deployments of patches, upgrades, and

configuration optimizations.

• Serve as a support point of contact for escalations of end-user
  
  

inquiries seeking technical assistance.

**Knowledge/Skills/Abilities**

• Strong familiarity with various operating systems such as Windows
  
  

and macOS administration and administrative tools such as MECM,

Group Policy, and JAMF Pro.

• Ability to quickly identify, analyze, and respond to incidents
  
  

involving corporate endpoints.

• Proficiency in scripting la guages such as PowerShell, Batch
  
  

scripting to automate repetitive tasks.

• Proficiency with managing a virtual desktop environment, cloud
  
  

computing resources, and subscriptions.

• Proficiency with hardware installation, configuration and
  
  

troubleshooting is essential.

• Effective communication skills are essential to collaborate
  
  

cross-functionally, as well as the ability to create easily readable

and detailed technical documentation.

**What you need**

• Associate degree in Computer Science, Information Technology, or
  
  

related field, or at least 3 years of experience in client endpoint

administration/support in a corporate setting

• Industry certification(s) preferred, from Vendors such as:
  
  

Microsoft, VMware, Apple, CompTIA, HDI, ITIL.

• Experience in working with Microsoft Forms, Power Apps, and Power
  
  

Automate preferred

**Physical Requirements**

• Must be able to lift and carry at least 35lbs
  
  

**Benefits & Perks**

Base compensation is only one component of your competitive Total

Rewards package

Incentive pay program (EPIP)

Health/Vision/Dental insurance

6 weeks paid parental leave for new mothers