What are the responsibilities and job description for the District Sales Support Representative position at Blue Cross and Blue Shield of Alabama?
Overview
Department Overview
District sales offices are located throughout the state of Alabama. This area of the company markets our products primarily to groups with less than 1000 employees located in the state. District sales offices provide local customer service and support to local groups.
Primary Responsibilities
The incumbent is responsible for assisting District Sales Representatives and District Account Managers with sales, ongoing service, and renewals of District accounts with 2 to 999 employees both on a local basis and national basis to help achieve District, Divisional, and Corporate sales goals. The incumbent works closely with and under the leadership of their assigned District Account Manager(s) on a daily basis to address service questions/issues and on an as needed basis to assist with renewals and group meetings. The incumbent is responsible for meeting notes during the renewal process and may be called upon to assist with a conversation and/or presentation regarding a specific topic(s). The incumbent is responsible for assisting with and/or conducting group meetings with employees and is expected to perform these functions in a professional manner in both the District office setting and customer’s office setting. The incumbent will travel locally frequently, and occasionally overnight. The incumbent must multitask, including handling multiple questions/issues and multiple accounts simultaneously. The incumbent must hold and maintain an insurance license from the State of Alabama. Additionally, the incumbent will be responsible for conducting Medicare product meetings at public venues. As a part of that, the incumbent will be required to pass appropriate Medicare training, maintain knowledge of Medicare products, and communicate clearly and concisely to those attending the meetings.
Summary Of Qualifications
The work schedule for this position will be hybrid (onsite/remote). Business areas reserve the right to require associates to return to the office as needed, based on performance or other business considerations. A hybrid work schedule is subject to amendment or termination at any time by the Company.
Terms and Agreements
By submitting a job application, I attest that all information to the best of my knowledge is true and accurate. Furthermore, I understand that any information provided by me throughout the job application process is subject to verification including, but not limited to work experience, education, assessment (test) and interviews.
We appreciate your interest in Blue Cross and Blue Shield of Alabama 'The Company'. The Company does not discriminate in hiring or employment on the basis of race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetics, status as a disabled or protected veteran, or because of citizenship status in the case of a citizen or intending citizen. No question on this application is intended to secure information to be used for such discrimination.
Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association
Department Overview
District sales offices are located throughout the state of Alabama. This area of the company markets our products primarily to groups with less than 1000 employees located in the state. District sales offices provide local customer service and support to local groups.
Primary Responsibilities
The incumbent is responsible for assisting District Sales Representatives and District Account Managers with sales, ongoing service, and renewals of District accounts with 2 to 999 employees both on a local basis and national basis to help achieve District, Divisional, and Corporate sales goals. The incumbent works closely with and under the leadership of their assigned District Account Manager(s) on a daily basis to address service questions/issues and on an as needed basis to assist with renewals and group meetings. The incumbent is responsible for meeting notes during the renewal process and may be called upon to assist with a conversation and/or presentation regarding a specific topic(s). The incumbent is responsible for assisting with and/or conducting group meetings with employees and is expected to perform these functions in a professional manner in both the District office setting and customer’s office setting. The incumbent will travel locally frequently, and occasionally overnight. The incumbent must multitask, including handling multiple questions/issues and multiple accounts simultaneously. The incumbent must hold and maintain an insurance license from the State of Alabama. Additionally, the incumbent will be responsible for conducting Medicare product meetings at public venues. As a part of that, the incumbent will be required to pass appropriate Medicare training, maintain knowledge of Medicare products, and communicate clearly and concisely to those attending the meetings.
Summary Of Qualifications
- Bachelor’s degree
- State of Alabama Health, Life & Disability License or willingness to obtain within three months of date of hire
- Experience in a position with either related experience in sales (as a sales representative; or internal or external company representative ), or knowledge of the insurance industry, insurance procedures, and regulations
- Experience in a position utilizing strong communication, interpersonal, presentation, and influencing skills
- Experience researching topics and resolving issues
- Experience in a position demonstrating a high degree of professionalism and integrity to work well in a team environment
- Willingness to travel locally daily with some overnight travel
- Experience in a position with proven time management skills
- Experience in a customer-facing position
- Two years of experience in a sales related position preferred
- Experience in a position assisting with personnel decisions is preferred
The work schedule for this position will be hybrid (onsite/remote). Business areas reserve the right to require associates to return to the office as needed, based on performance or other business considerations. A hybrid work schedule is subject to amendment or termination at any time by the Company.
Terms and Agreements
By submitting a job application, I attest that all information to the best of my knowledge is true and accurate. Furthermore, I understand that any information provided by me throughout the job application process is subject to verification including, but not limited to work experience, education, assessment (test) and interviews.
We appreciate your interest in Blue Cross and Blue Shield of Alabama 'The Company'. The Company does not discriminate in hiring or employment on the basis of race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetics, status as a disabled or protected veteran, or because of citizenship status in the case of a citizen or intending citizen. No question on this application is intended to secure information to be used for such discrimination.
Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association