What are the responsibilities and job description for the Operations Admin/Dispatch Coordinator position at Blue Collar Services?
HVAC Operations Coordinator
Location: Norwalk, CT
Industry: Residential HVAC (Franchise-Backed Company)
Industry: Residential HVAC (Franchise-Backed Company)
We are a growing residential HVAC company backed by a nationally recognized franchise, and we’re looking for an Operations Admin / Dispatch Coordinator to help support day-to-day operations as we continue to expand.
This role is ideal for someone who thrives in a fast-paced environment, understands HVAC service operations, and is excited to help build and grow a business from the ground up.
Responsibilities
- Dispatch technicians and manage daily service schedules using ServiceTitan
- Coordinate with technicians to ensure efficient routing and job completion
- Manage supplier relationships and assist with ordering equipment and materials
- Prepare customer quotes and proposals
- Support basic sales activities and follow-ups
- Maintain accurate job records and scheduling within ServiceTitan
- Assist with operational coordination as the business continues to grow
Requirements
- Experience using ServiceTitan
- Previous experience in dispatching or operations within an HVAC, plumbing, or home service company
- Experience managing suppliers and job materials
- Experience preparing quotes or assisting with sales
- Strong organizational and communication skills
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High-energy personality with a “hustle” mindset
- Excited about helping grow a new and expanding business
Compensation & Benefits
-
Salary: $60,000 – $80,000 annually (plus sales incentives)
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100% employer-paid health insurance (no deductible)
- 401(k)
- Sales incentive opportunities
- Company tablet
- Growth opportunities within a rapidly expanding company
Salary : $60,000 - $80,000