Front of House Manager

Job Summary
We are seeking an energetic and dedicated Front of House Manager to lead our hospitality team and ensure an exceptional guest experience. In this dynamic role, you will oversee daily operations of the front-of-house staff, manage customer service standards, and coordinate with kitchen and management teams to deliver seamless service. Your leadership will foster a welcoming atmosphere, uphold food safety and quality standards, and drive operational excellence in a fast-paced environment. This position offers an exciting opportunity for a passionate hospitality professional to showcase their management skills and culinary knowledge while creating memorable experiences for our guests.

Duties

• Supervise front-of-house staff including servers, hosts, bartenders, and support team members to ensure smooth daily operations.
• Train and develop team members in customer service excellence, food handling, POS systems (such as Aloha POS and Micros POS), and safety protocols.
• Oversee food preparation coordination with kitchen staff to ensure timely delivery of high-quality dishes while maintaining food safety standards.
• Manage reservations, seating arrangements, and waitlist procedures to maximize seating efficiency and guest satisfaction.
• Handle cash transactions, perform cash handling duties accurately, and reconcile POS reports at shift end.
• Monitor inventory levels for front-of-house supplies, assist with ordering, and control waste to optimize costs.
• Ensure compliance with health regulations, food safety standards, and sanitation practices across all front-of-house operations.
• Lead staff scheduling, shift management, and performance evaluations to maintain a motivated team environment.
• Address guest concerns promptly with professionalism and enthusiasm to resolve issues effectively.
• Collaborate with management on budgeting, sales goals, promotional activities, and overall restaurant performance.

Qualifications

• Proven experience in restaurant management or supervisory roles within the food industry; casual dining or fine dining experience preferred.
• Strong knowledge of food preparation techniques, food safety standards, and kitchen management principles.
• Familiarity with POS systems such as Aloha POS or Micros POS; cash handling expertise essential.
• Demonstrated leadership skills with experience in staff training, development, and team management.
• Excellent customer service skills with the ability to handle challenging situations positively.
• Ability to manage multiple priorities efficiently in a quick service or fast-food restaurant setting.
• Knowledge of inventory control procedures and food production processes.
• Previous experience in hospitality management and bar management is a plus. Join us as our Front of House Manager to lead a vibrant team dedicated to delivering outstanding service! Your energy, leadership skills, and culinary knowledge will help create an inviting environment where guests feel valued from the moment they walk through the door. We are committed to supporting your growth through ongoing training & development opportunities while fostering a positive workplace culture rooted in teamwork and excellence.

Pay: $21.00 - $25.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Paid training

Work Location: In person

Salary : $21 - $25