Quality Response Tech Supervisor

Ready to step into a dynamic quality support leadership role? Blu Perspective is looking for a talented to be part of our dynamic team in Grand Rapids, MI. We offer a prestigious opportunity to learn and experience different industries in a very diverse environment

As an integral part of our family-owned business, you will be at the forefront of providing quality support services to our customers. This role requires traveling to customer sites in a demographic area that is assigned to you. You will then be responsible for project set up, managing customer deliverables and relationships, as well as establishing team members’ expectations and general supervision. We provide a supportive environment to help you learn and thrive.

If you like to do something different all the time, meet new people and check out different industries, cultivate business relationships, this is the job for you.

Schedule: Position requires flex hours to accommodate the customer's needs. (Primarily 1st shift. 2nd or 3rd shift when needed) *Overtime and weekend work when required*

We Have Your Back:

• Bi-Weekly pay
• Paid training
• 401k savings plan
• Paid time off
• Health insurance
• Holiday pay

Job Responsibilities and Duties

• Responsible for project start up at Customer sites, working closely with the customer to understand the customers’ needs
• Manage customer experience to ensure the Customers experience exceeds expectations.
• Proactive and creative suggestions relative to our services to ensure our customers recognize the value of our organization
• Other duties as assigned
• Develop work instructions, perform Data reporting and various administrative tasks for project.
• Train team leaders and inspectors on proper procedures relevant to the project.
• Responsible for ensuring all teams within assigned locations are operating according to operational protocol, relevant to the project and company policies and procedures.

Requirements:

• Must have a valid Driver's License
• 1-3 years previous parts quality inspection experience
• 1-3 years leadership experience
• HS diploma or equivalent
• Ability to lift and move up to 40 pounds on occasion
• Reliable transportation to and from work
• Flexible work hours
• Position requires traveling to multiple work locations as needed to meet customer demands. primarily Grand Rapids & Kalamazoo surrounding areas (paid for travel).
• Solid understanding of industry quality metrics, processes and methodology
• Ability to instruct and direct the work of others
• Ability to stand and/or walk up to 90% of the time
• Microsoft Office proficient

Complete an application at https://www.goblu.us/Home/Application

Job Type: Full-time

Pay: $22.50 - $23.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Experience:

• Leadership: 2 years (Required)
• Quality inspection: 1 year (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person

Salary : $23 - $23