Demo

Guest Engagement Specialist - $20/hr

Blount Partnership
Maryville, TN Full Time
POSTED ON 9/15/2026
AVAILABLE BEFORE 10/14/2026
Guest Engagement Specialist - $20

Express is hiring for MULTIPLE Seasonal Guest Engagement Specialist positions for a company in Knoxville, TN.

Guest Engagement Specialist Responsibilities

  • Provide exceptional service via phone, email, chat, and text.
  • Assis guests with placing orders to answering billing questions.
  • Navigate multiple systems and applications
  • Heavy documentation of customer interactions
  • Contribute to a positive, collaborative team environment during the busy season

Guest Engagement Specialist Qualifications

  • High school diploma or equivalent
  • Outstanding written and verbal communication
  • Highly proficient on a computer and computer programs such as Google Workspace
  • Comfortable lifting up to 15 lbs
  • Comfortable to sit for extended periods of time
  • Availability to work evenings and weekends
  • Previous experience in customer service required

Guest Engagement Specialist Shift

  • Seasonal from (OCT - JAN)
  • Training is M-F, 9AM - 5:30.
  • After training, schedule subject to change.
  • Must have availability for evenings and weekends throughout peak season.

Applying for the Guest Engagement Specialist is easy, pick any of the following options:

  • Call 865-273-2158, ask for Magy
  • Walk-In: 8am-3:30pm MON-FRI, 631 William Blount Drive, Maryville, TN
  • Submit an application at Expresspros.com/AlcoaTN
  • Quick apply here: https://tinyurl.com/3edmfypw
  • Email: Magy.Gonzales@Expresspros.com

Salary : $20

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