Business Systems Analyst

Description

Bringing our love of food to families for five generations! Blount Fine Foods is a family-owned and operated manufacturer, marketer, and developer of premium fresh prepared foods. We are an engaging team, bringing restaurant-quality products to America including single-serve grab-n-go fresh soups, mac & cheese, and entrées in grocery stores across the country, as well as for hot bars and restaurants. Help us create the finest food experiences including those with specialty certifications that include organic, gluten-free, and low sodium, among others. Join a proven team for growth, success, and a satisfying career!

Summary

As a Business Systems Analyst I (BSA I) at Blount Fine Foods, you will serve as a systems steward for an assigned set of Enterprise Applications, primarily SaaS tools that drive critical, integrated processes across Sales & Finance, Manufacturing & Quality, and Supply Chain. Reporting to the Senior Manager, Digital Solutions, you will partner with business owners to keep these applications current, well-documented, and growing in value by tracking vendor releases and roadmaps, assessing change impact, defining system requirements, and identifying capability and integration opportunities.

The BSA brings the technology and systems perspective that enables, integrates, and evolves key business processes. At the I level, you will work under the guidance of Digital Solutions leadership and senior analysts while building toward independent stewardship of assigned platforms.

Duties

• Enterprise Application Stewardship:
• Develop a deep understanding of assigned Enterprise Applications, including their functionality, configuration, integrations, and data flows.
• Help maintain a rolling platform roadmap and lifecycle plan for each assigned application, aligned with business priorities and vendor direction.
• Identify capabilities Blount already owns but does not yet use, and bring them forward as opportunities for business owner review.
  
  

Release and Change Management:

• Monitor vendor release notes, upgrade schedules, and deprecation notices, and maintain the release and change-impact calendar for assigned applications.
• Assess the impact of upcoming releases on Blount’s configuration and coordinate regression testing with business users before changes take effect.
  
  

Vendor Partnership:

• Serve as the day-to-day technical contact for vendors of assigned Enterprise Applications, covering product roadmap, support cases, technical escalations, and release impact.
• Participate in recurring vendor roadmap and service reviews, and provide technical input to budget owners on license, module, and renewal decisions.
  
  

Systems Analysis and Requirements:

• Use business-provided current-state process information to evaluate system, data, integration, and control implications, and raise gaps that create solution risk.
• Define system, data, integration, configuration, nonfunctional, and testable requirements, including acceptance criteria and traceability.
• Support future-state process design by facilitating technology-enabled options and recommending capability, automation, data, and integration approaches for business owner approval.
  
  

Integration and Portfolio Insight:

• Identify integration opportunities, dependencies, and cross-platform impacts, and help shape proposals into governed project intake.
• Flag redundancy, technical debt, lifecycle risk, and consolidation opportunities across assigned applications.
  
  

Configuration and Documentation:

• Make configuration changes to assigned applications within approved configuration standards and business requirements.
• Maintain system documentation, including integrations, data flows, configuration guardrails, known risks, and change history.
  
  

Support and Operational Readiness:

• Provide application support for assigned Enterprise Applications and coordinate with vendors and internal IT teams to resolve issues and implement enhancements.
• Contribute to operational readiness for new capabilities, including system documentation, testing expectations, support model, and handoff.
  
  

Reporting Support:

• Support reporting requests from stakeholders by extracting, analyzing, and presenting data from assigned applications.
• Develop and maintain reports and dashboards to facilitate data-driven decision-making.
  
  

Enterprise Project Support:

• Participate in enterprise projects within your area of expertise, providing the systems, data, and integration perspective.
• Collaborate with project managers and business owners to ensure successful implementation of digital solutions.
  
  

Other responsibilities w/ similar skill and work conditions as assigned.

Education And Experience

• Bachelor’s degree in information systems, Business Administration, Computer Science, or a related field.
• 3 years of experience in a similar role, preferably in the food manufacturing industry or in a related field.
• Knowledge of enterprise applications, preferably SaaS platforms supporting finance sales, manufacturing, quality, or supply chain processes.
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
• Experience working with software vendors on support cases, product roadmaps, and release management.
• Familiarity with integrations and data flows between business systems.
• Proficiency in data analysis and reporting tools.
• Ability to work independently and as part of a team in a fast-paced environment.
• Our Total Compensation Package Includes:
• Medical, dental and vision benefits.
• 401k with Company match.
• Paid time off including vacation, sick time and holidays.
• Education Assistance Program.
• Life Insurance and Short-Term Disability.
• Discounts on Blount products at Company retail location.
• Discretionary Annual Bonus Program.