What are the responsibilities and job description for the Senior Operations Manager position at Blossoms Events?
Location: Murrells Inlet, SC (with travel nationally)
Employment Type: Full-time
Reports To: Company President
About Us
Blossoms Events is a full-service event design and production company based in Murrells Inlet, SC. We specialize in unforgettable weddings and bespoke private events, designing and building bespoke installations from custom bars, seating and dance floors to floral installations, signage, and large-scale decorative structures. We’re a tight-knit team of creatives who love bringing big ideas to life–and having fun doing it. We curate extraordinary experiences that combine artistry, innovation, and flawless execution. Our events are known for their sophisticated aesthetics, meticulous attention to detail, and personalized guest experiences.
Position Overview
We are seeking an Operations Manager to oversee the day-to-day operational engine of our business—ensuring that people, processes, timelines, and systems function seamlessly so our creative vision can be executed at the highest level.
The Operations Manager is responsible for planning, organizing, and optimizing all operational functions of Blossoms Events. This role serves as a central connector across Design, Floral, Production, and Installation teams, translating creative intent into executable plans while maintaining operational discipline across the business.
The ideal candidate is highly organized, solutions-oriented, and calm under pressure, with the ability to manage complex logistics, evolving schedules, and multiple stakeholders in a dynamic event environment.
Key Responsibilities
Operational Leadership & Cross-Functional Coordination
- Work cross-functionally to ensure event operations are seamless and communication is streamlined across Blossoms’ Design, Floral, Production, and Installation teams
- Oversee daily business operations across production, logistics, staffing, and administrative functions
- Develop, implement, and refine operational systems, workflows, and standard operating procedures (SOPs)
- Ensure consistency, efficiency, and accountability across all projects and departments
Project & Event Operations
- Develop detailed event production schedules and coordinate day-of event logistics in collaboration with production and floral teams
- Support the execution of multiple concurrent events, from advance planning through installation and breakdown
- Organize and distribute production schedules, design files, build specifications, and on-site schedules to internal teams in advance of events, utilizing tools such as Slack and shared project management systems
- Oversee event logistics including load-in/load-out schedules, transportation, equipment coordination, and staffing plans
Vendor & External Partner Coordination
- Ensure event scope of work details, timelines, and relevant operational information are clearly communicated to vendor and contractor teams in advance of events
- Support event production by researching, coordinating, and booking local vendors and services, including lodging, meals, transportation, and other event-related needs
- Serve as a point of contact for vendors during the planning and execution phases as needed
Team Management & Staffing
- Manage full-time staff, part-time staff, and independent contractors across operational functions
- Coordinate staffing schedules, onboarding, training, and performance management in alignment with company needs
- Serve as a point of escalation for operational or on-site issues during events
Inventory, Warehouse & Asset Management
- Oversee inventory systems for décor, floral supplies, rentals, tools, and equipment
- Manage warehouse organization, maintenance, and safety protocols
- Track asset usage, damage, repairs, and replacement planning
Business Administration & Financial Oversight
- Work directly under the Company President to support ongoing business administration and ensure regular business requirements are maintained
- Coordinate oversight of bookkeeping, tax filings, and state compliance in collaboration with external accountants and advisors
- Maintain employee files and support review and oversight of time entry for payroll processing
- Review, approve, and process invoices from contractor and vendor teams in coordination with accounting
- Monitor operational expenses and assist with budgeting, labor forecasting, and cost controls
Process Improvement, Compliance & Risk Management
- Execute on and refine existing business processes that require regular adherence and management
- Identify areas of inefficiency and establish or maintain new processes to improve business operations
- Maintain compliance with state registration, licensing, and filing requirements in all states where Blossoms Events operates
- Ensure compliance with company policies, safety standards, and operational procedures
- Support risk mitigation efforts, insurance requirements, and incident documentation
Qualifications
- 4–7 years of operations, production, or project management experience (event production, weddings, fast-paced construction, or creative industries preferred)
- Proven experience managing teams, schedules, and complex logistics
- Strong organizational, time-management, and problem-solving skills
- Comfortable working in both office and on-site event environments
- Proficiency with scheduling tools, inventory systems, and project management platforms
- Ability to work flexible hours, including nights and weekends during peak event seasons
Preferred Experience
- Event production, luxury weddings, live events, or experiential marketing
- Managing warehouses, inventory systems, or fabrication workflows
- Experience scaling operations within a growing small business
- Familiarity with contractor management, labor planning, and multi-day installations
Key Traits for Success
- Exceptionally organized and detail-oriented
- Calm, decisive, and solutions-focused under pressure
- Strong communicator who bridges creative and operational teams effectively
- Proactive leader who anticipates challenges and acts early
- Attitude of Ownership: You are comfortable owning systems, processes, and are fully accountable for the outcome. If things don't go as planned, you improve for the future.
- Problem solving: You find multiple solutions to every problem presented to you, no matter how big or small.
- Management in a Flat Organization: You are completely comfortable asking others (including management) for what you and the business need to be successful, and holding them accountable to providing it.
- Follow-Up: You won't rest until you have what you need to get the job done right.
Compensation & Benefits
- Competitive salary based on experience
- Paid time off
- Opportunities for growth within a rapidly expanding creative business
- Hands-on role in producing high-profile, visually impactful events
How to Apply
- Please submit your resume and a brief statement about your relevant experience and qualifications to emily@blossomsevents.com