What are the responsibilities and job description for the Electronic Trading Support Specialist - EMSX Trade Desk position at Bloomberg?
Our Team
What's the role?
- Provide real-time support for clients using Bloomberg's EMSX platform across the AMER region
- Investigate and resolve issues related to order routing, executions, allocations, connectivity, and electronic trading workflows
- Partner with clients, brokers, Product, Engineering, Sales, Implementation, and global support teams to resolve workflow and trading-related issues
- Communicate clearly and professionally with clients and internal stakeholders, particularly during time-sensitive trading situations
- Prioritize multiple client requests while exercising sound judgment in a fast-paced environment
- Monitor trading activity to identify trends, recurring issues, and opportunities to improve client workflows
- Escalate complex product or technical issues with clear documentation and appropriate business context
- Become a subject matter expert in Bloomberg's EMSX platform, electronic trading workflows, and client use cases
- Contribute to process improvements, knowledge sharing, team documentation, and best practices
- Identify opportunities to improve team efficiency through automation, AI-enabled solutions, and continuous process improvements
- Foster a collaborative, team-first environment by sharing knowledge and supporting colleagues
- A strong client service mindset with excellent communication and problem-solving skills
- The ability to thrive in a fast-paced, time-sensitive environment while managing multiple priorities
- Strong attention to detail and the ability to remain organized under pressure
- Excellent judgment and the ability to prioritize competing client requests effectively
- Strong analytical and troubleshooting skills with a structured approach to problem solving
- Demonstrated ability to collaborate across teams and build strong working relationships
- A proactive mindset with the ability to take ownership of issues from investigation through resolution
- An interest in financial markets, electronic trading, and client-facing technology
- Experience supporting traders, institutional clients, brokers, or front-office users
- Experience working in electronic trading, trade support, trade operations, brokerage operations, or a trading desk environment.
- Knowledge of equities, options, futures, or other financial markets
- Familiarity with execution management systems (EMS), order management systems (OMS), or electronic trading platforms
- Exposure to FIX Protocol, order routing, execution workflows, or broker connectivity
- Experience using Python, SQL, JavaScript, VBA, or similar tools to automate workflows or analyze data
- Experience working with APIs, logs, trade data, or technical troubleshooting
- A curiosity for emerging technologies, including AI and automation, and an interest in improving team processes
We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.
Accommodations
Bloomberg provides reasonable adjustment/accommodation to individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format or using specialized equipment. To request an adjustment/accommodation to apply for a job, please email AMER_recruit@bloomberg.net (Americas), EMEA_recruit@bloomberg.net (Europe, the Middle East and Africa), or APAC_recruit@bloomberg.net (Asia-Pacific), based on the region you are submitting an application for. We may share your information with a third party provider of accommodations services who may use this information to reach out to you for the purposes of accommodating your application.
Equal Opportunity
Bloomberg is an equal opportunity employer and prohibits discrimination in employment. It is Bloomberg’s policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, self-identified or perceived sex, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy, childbirth or related medical conditions, or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law (each, a “Protected Characteristic”). Bloomberg prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics.
Benefits:
Health Insurance, Free Lunch or Snacks, Maternity & Paternity LeaveSalary : $120,000 - $150,000