Pricing Specialist

Blommer has been providing delicious, high-quality chocolate and cocoa products to customers since 1939. Built as a family business, we are continuing to grow and are looking for motivated and reliable associates to help in our mission of Bringing Chocolate to Life!

Essential Duties and Responsibilities:

• Price new orders in a timely manner in accordance to the customers’ po and available contracts.
• Price customer orders daily according to standard operating procedures, confirming customer purchase order information and pricing.
• Validate changes are accurately priced and customers are notified of how the changes may have affected the pricing.
• Suggest solutions and alternatives when we are not able to meet our customer contract requests.
• Maintain a balance between company policy and customer benefit in decision making. Handle issues in the best interest of both our customer and our company.
• Escalate unresolved customer issues to contracting department and/or sales team for further investigation and resolution.
• Continuously evaluate and identify opportunities to positively impact the customer experience.
• Operate within the core values of respect and care for others.

Note: The employer reserves the right to change or assign other duties to this position

Physical Requirements:

• General office environment, prolonged periods of sitting, using computer

Safety, Quality and Hygiene Requirements:

•  Maintain compliance with all company policies, procedures, and code of conduct

Performance Expectations:

• Process pricing of daily orders with minimal errors
• Provide support and guidance to Blommer’s customer service, contracting, sales and billing teams
• Continuously evaluate and identify opportunities to positively impact the customer experience
• Provide backup to other finance teams as needed
• Ethics - treats people with respect; keeps commitments; inspires the trust of others; upholds organizational values.

Skills and Work Experience Requirements:

• 2 to 5 plus years’ experience in customer service, preferably within manufacturing environment with strong customer orientation
• Proficient with:
  • Microsoft Office Suite - including Excel, knowledgeable in developing and using spreadsheets.
  • Customer order management (SAP preferred)
• Exhibits excellent written and verbal communication
• Fluent in English (written and verbal), being bilingual is a benefit
• Displays a keen business sense
• Detail-oriented, well organized, self-motivated with the ability of multi-tasking.

Education:

• Associates degree or related field
• ERP experience preferred (SAP)

Career Progression:

• Employees are encouraged to express interest in internal career opportunities throughout Blommer
• Expectations for promotion or job role change are driven by proficiency and performance in current role

Benefits: Blommer understands that our employees are our biggest assets. With this in mind we offer a generous benefits package. 

• Health, Dental & Vision- eligibility begins day 1 of hire!
• 401(K)
• Pet insurance
• Tuition reimbursement
• 10 pounds of free chocolate for your birthday

Blommer Chocolate Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Note to External Recruiters / Search Firms: Blommer Chocolate Company does not accept unsolicited resumes and will not pay for any placement resulting from the receipt of an unsolicited resume. Any unsolicited resumes received will not be considered as a valid submission.