Quality Supervisor

Join Blommer!  We offer HEALTH & DENTAL BENEFITS DAY 1 OF HIRE!  Blommer understands that our employees are our biggest assets. With this in mind we offer a generous benefits package, tuition reimbursement and 10 pounds of free chocolate for your birthday!

Blommer has been providing delicious, high-quality chocolate and cocoa products to customers since 1939.  Built as a family business, we are continuing to grow and are looking for motivated and reliable associates to help in our mission of Bringing Chocolate to Life!    

• Reports to: Manager of Quality and Sanitation
• Salary range: $110,000-$123,000 

Essential Duties and Responsibilities:

• Accountable to communicate and ensure compliance with all Health and Safety Act & Regulations, Blommer health & safety policies and procedures, and Good Manufacturing Practices (GMP) requirements
• Maintain all quality programs and ensure they are kept up to date
• Document standard work instructions for routine and repetitive tasks and provide to team members responsible for completing the tasks
• Validate product quality through instrumentation testing & physical testing of raw materials, in process material and finished goods, as well as use of outside laboratories
• Maintain and evaluate operation of all laboratory equipment and spare parts inventories
• Maintain detailed and accurate records of all incoming materials, daily test results and all out going shipments
• Work with all levels of management to achieve and maintain the British Retail Consortium (BRC) certification
• Maintain a thorough understanding of each production process and products, including components and functions
• Understand the critical success factors of each process, diagnose and resolve critical and chronic problems
• Establish effective vendor relationships with outside laboratories and maintain appropriate service / maintenance agreements on all lab equipment
• Foster strong relationships between lab and other departments personnel (and others as required) utilizing a team / customer-based approach
• Ensure effective written and oral communication within the lab team and user departments
• Create a sense of urgency and ownership within the lab team related to the achievement of production targets and project completion
• Assist in all necessary third-party audits and ensure that corrective action lists are communicated to the appropriate departments for review
• Complete all customer questionnaires, assist with customer audits and provide feedback on corrective actions lists
• Communicate with customers on complaints about our products and work with other department to form corrective action plans to prevent further occurrences
• Ensure appropriate budgetary / spending controls are in place and being applied
• Maintain key performance indicators (KPIs)
• Operate within the Blommer core values of respect and care for others

Note: The employer reserves the right to change or assign other duties to this position 

Physical Requirements:  

• General office environment with majority of time using computer
• Regular exposure to plant floor, including noise, dust and variation in temperature (hot/cold)
• Able to remain in a stationary position (sitting or standing) for prolonged periods of time
• Regularly required to bend, stoop, and reach
• Able to observe and detect issues with product color and fineness
• Ability to walk for prolonged periods of time and occasionally ascend/descend stairs

Safety, Quality and Hygiene Requirements:

• Maintain compliance with all company policies, procedures and code of conduct
• Comply with workplace uniform requirements and safety gear
• Comply with all safety and quality policies and procedures including lockout tag out, Good Manufacturing Practices (GMP), HACCP and Allergen

Skills and Work Experience Requirements: 

• Five (5 ) years of laboratory experience, including 2 years in a supervisory role
• Able to follow clear instructions
• Able to read and write English to perform tasks successfully
• Knowledge of GMP and FDA HACCP is essential
• Significant knowledge base in the area of Lean and 5S Lean Manufacturing Methodology preferred
• Basic technology skills to record data into computer or electronic tablet
• Proficient computer skills with Microsoft Office suite
• Continuous attention to details in performing all tasks
• Comfortable working as an individual contributor as well as with a team, as required
• Expected to identify, communicate/escalate and problem-solve as issues arise

Education: 

• Bachelor’s degree or equivalent experience in Food Science or related field
• Association for Supply Chain Management (APICS) Certified in Production and Inventory Management (CPIM) and/or Certified Supply Chain Professional (CSCP) certificate preferred

Salary : $110,000 - $123,000