Manager, Contractor Growth at Block Renovation

About Block RenovationBlock Renovation is rebuilding the $500B renovation industry. We've built a nationwide platform that connects homeowners and business owners with high-quality contractors and brings transparency, predictability, and scalability to home renovation. Our mission is simple but ambitious: empower millions of homeowners and business owners to create spaces they love while helping thousands of contractors build thriving businesses. We are a fast-growing, technology-enabled marketplace operating across the U.S., and we're just getting started.The RoleBlock is looking for a Manager, Contractor Growth to own the strategy and execution behind contractor activation, engagement, and proposal conversion across our marketplace. This role sits at the intersection of revenue, contractor experience, and marketplace health. You'll build the playbook for how we activate and enable contractors nationwide, and translate frontline insights into strategic improvements. The right person is entrepreneurial, analytical, and motivated to build something from the ground up, not just execute a predefined plan.What You'll DoDrive Contractor Activation & EngagementOwn the activation strategy across markets, improving work order acceptance rates and contractor responsivenessIdentify root causes behind low engagement, scope misalignment, or decline trends.Design proactive outreach campaigns targeting declined work orders, expired matches, and inactive contractorsOwn Proposal ConversionRemove friction between accepted work orders and published proposals, this is the highest revenue lever on the contractor sideBuild and iterate on training resources, support sessions, and scalable enablement processesTrack conversion patterns and proactively intervene where contractors stall post-site visitShape Marketplace Strategy Through InsightsTurn contractor conversations into actionable intelligence, surfacing patterns in decline reasons, UX friction, and supply-demand imbalancesPartner with Product, Recruitment, and Sales to drive improvements across the platformPresent recommendations to leadership backed by data and frontline contextWhat We're Looking For5 years of experience in marketplace operations, supply-side growth, account management, or contractor/vendor enablementExperience leading cross-functional initiativesStrong analytical instincts, you can diagnose root causes from performance data and translate them into actionExceptional communication skills with the ability to build credibility with contractors and internal stakeholdersComfort operating in ambiguity, you create structure and process where none existsTrack record of improving performance through strategic thinking and structured executionPreferred: Experience in construction, home services, real estate, or two-sided marketplaces. Familiarity with CRMs and operational dashboards.Compensation & BenefitsCompetitive salary Equity in an early-stage, high-growth companyHybrid flexibility "work from anywhere" timeHealth, dental, and vision insurance401(k) with match12 weeks fully paid family leavePTOBlock Renovation is proud to be an equal opportunity employer and is committed to building an inclusive, diverse workplace.