What are the responsibilities and job description for the Inside Sales position at Block Iron & Supply Company Inc.?
Inside Sales
Position: Full-Time, Monday – Friday, 8:00 AM to 5:00 PM
Required Education: HS Diploma and/or GED Equivalent
Education Preferred: Architectural Technology / Design / Construction
Benefits: Health Insurance, Dental Insurance, Vision Insurance, Short Term and Long Term Disability, Life Insurance, Critical Illness Insurance, Accident Insurance, 401k Plan and Match, ID Theft Protection Plan
Note: A Valid Drivers License Is Required
Provide prompt, professional and courteous customer service to contractors, architects and other clients.
Prepare and submit accurate pricing, quotations and project estimates.
Receive and process customer orders, ensuring accuracy and attention to detail.
Visit job sites as needed to assess existing openings and field conditions to support accurate quoting.
Work closely with customers to determine their specific product and project needs.
Maintain positive and effective working relationships with customers, suppliers, and internal team members.
Stay informed on industry standards, products and installation procedures relevant to commercial doors, frames and hardware.
Assist in resolving any issues related to orders, delivery or product performance in a timely and professional manner.
High School Diploma or GED equivalent.
Valid Driver’s License is required.
Experience in commercial doors, frames and hardware is preferred, but not required.
Experience in a similar role and industry is preferred.
Strong dependability professionalism and relationship management skills.
Excellent verbal and written communication abilities.
Effective listening and problem-solving skills.
High level of attention to detail and accuracy.