Block Advisors Team Leader

This job was posted by https://www.kansasworks.com : For more

information, please see: https://www.kansasworks.com/jobs/13327905

**Our Company**

At H&R Block, we believe in the power of people helping people. Our

defining Purpose is to provide help and inspire confidence in our

clients, associates, and communities everywhere. We also believe in a

connected culture, valuing diversity and inclusion and making everyone

feel like they belong.\

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We strive to continuously improve our business and have committed to a

long-term strategy and transformation plan known as Block Horizons 2025.

Our end goal is simple: bigger ambitions, faster transformation, and

extraordinary results. Its an exciting time to be a part of H&R Block!\

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At H&R Block, we\'re curious, creative, and always on the move. If you

embrace challenges as opportunities and seek to make a meaningful

difference where you live, work, and play, our door is always open.

• A Typical Day**\
  
  

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Helping others is what we do best here, which means you will get to see

the impact of your work firsthand. As you inspire people to make

confident, informed decisions about their lives, careers, and money, you

will build client relationships that will grow stronger each year.\

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As a**Team Leader**at a Block Advisors office, you will serve as the

front-line manager responsible for leadership and development of tax

office associates, delivering an outstanding client experience, and

achieving all office related growth objectives (i.e., clients, revenue

and earnings). Youll also act as a knowledgeable resource on tax topics

and products to associates, and prepare accurate tax returns for

clients, as needed.\

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Youll begin working a flexible part-time schedule in the fall as you

ramp up for the busy tax season, then transition to a full-time schedule

from January through April. After working a successful tax season, you

will work a reduced work schedule during the summer months and may even

apply for advancement opportunities.

**What you\'ll bring to the team\...**

• Manage office staffing, operations, and logistics for multiple
  
  

offices with support from Associate Team Leaders

• Build an engaging team environment across all offices by training
  
  

and coaching associates while holding them accountable to execute on

Service Standards and recognizing outstanding associate

contributions, and responsible for the development of office

associates\' career paths

• Partner with the District General Manager (DGM) to create and
  
  

implement office-level growth plans and client growth targets, which

includes developing local partnerships and managing office community

involvement

• Assist the DGM in recruiting and interviewing candidates for tax
  
  

office associate positions

• Conduct timely performance reviews and partner with Associate
  
  

Relations Center to resolve associate issues and address performance

concerns

• Lead daily team meetings and communicate essential information to
  
  

tax office associates

• Create associate work schedules across all offices and ensure
  
  

accurate timekeeping, as well as labor management for associates in

all offices

• Travel between offices as required
• May prepare up to 75 tax returns as needed, upon successful
  
  

completion of the Income Tax Course or Tax Knowledge Assessment1

Our Expertise

• People management experience, with the demonstrated ability to grow
  
  

and develop associates

• Demonstrated aptitude for growth plan execution and ability to lead
  
  

towards growth culture

• Strong decision-making and judgment skills and the ability to
  
  

function well in a fast-paced environment with minimal supervision

• Strong interpersonal and communication skills, and a
  
  

customer-centric mindset that seeks to understand and exceed client

needs

• Computer proficient with the ability to use MS Office
• achelor\'s degree in a related field, or high school diploma with
  
  

the equivalent combination of experience

• Successful completion of the H&R Block Tax Knowledge Assessment or
  
  

Income Tax Course1(if preparing tax returns)

**It would be even better if you also had\...**

• Multi-unit people management experience in the retail, restaurant,
  
  

banking, or other related industry; management of people within

military service positions.