Senior Quality Analyst, Overwatch | Irvine, CA

JOB SUMMARY
The Senior Quality Analyst is a highly skilled software development professional who operates with minimal daily direction. They are proficient in advanced testing methodologies, often take on a team leadership role on projects, and serve as a knowledgeable resource. The Senior Quality Analyst is responsible for analyzing the quality of the development process and driving a culture of continuous improvement within the team. With a comprehensive understanding of various test methodologies, they are adept at creatively resolving a wide range of issues. This role actively participates in product development meetings and collaborates with stakeholders to achieve product quality objectives by strategically selecting test methods. Additionally, the Senior Quality Analyst plays a crucial role in training and mentoring Associate and Mid-level Quality Analysts, contributing significantly to the overall growth and success of the QA team. This responsibility includes developing training materials and leading workshops to facilitate learning and development.

This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The potential home studio for this role is Irvine, CA.

WHAT YOU BRING TO THE TABLE

• Utilize advanced testing methods, including manual and automated Grey-box approaches, to deliver test design, execution, maintenance, and closure results. Document and maintain detailed records of test cases, results, and issues discovered during testing.

• Analyze and monitor software development processes throughout the software development life cycle (SDLC) to ensure quality, meet requirements, and manage risks.

• Responsible for planning, developing, reviewing and distributing test execution requests to global QA partners.

• Design and implement custom test scenarios using established development toolsets.

• Develop test plans with a strategic selection of methodologies, including data validation, regression testing, integration testing, and performance/load testing.

• Collaborate closely with cross-functional teams, including developers, to understand and formulate effective testing requirements.

• Adhere to department Service Level Agreements (SLAs) within project management (e.g., JIRA) and test-related tools (e.g., TestRail). Ensure deployment stability across all environments. Perform technical testing, which includes performance-related testing, game engine testing, in-game rendering (IGR) testing, special assignments, and testing new technologies.

• Develop innovative exploratory testing methods that challenge the intended design of products.

• Support the development of knowledge and skills in others through training, mentoring, and constructive feedback.

• Advocate for the user experience through the delivery of qualitative reporting.

• Performs other duties as assigned.

MINIMUM REQUIREMENTS
Experience

• Minimum 3 years of experience in a similar role.

• Experience with game engines, Jira, content and asset editors, and shared technologies.

• Experience in writing, executing, and monitoring test suites using a variety of technologies.

• Experience working with a global test team structure preferred.

• Practical experience with game engines, bug and task tracking systems, content and asset editors, and shared technologies.

Knowledge & Skills

• High School diploma or equivalent required. Bachelor’s Degree in a related field preferred.

• Thorough understanding of Software Development Life Cycle (SDLC), specifically QA processes in agile and waterfall development environments.

• Be an expert in one or more software testing methodologies.

• Practical knowledge of relational databases such as Oracle, MySQL, & SQL Server.

• Proven ability to analyze, interpret, and act on data sets and complex workflows.

EXTRA POINTS

• White box testing experience.

• ISTQB Certified Tester Foundation Level (CTFL) or equivalent.

• Coding Knowledge: XML / HTML, JavaScript, Python, Java, C / C / C#, SQL.

• High level of gaming knowledge and/or skill.

• Passion for Blizzard’s line of products and services.

Your Platform
Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry’s most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android.

Our World
Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!

Our ability to build immersive and innovate worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.