Host

Overview
Join our dynamic team as a Host and be the welcoming face of our vibrant restaurant! In this energetic role, you will create a warm, inviting atmosphere for guests from the moment they arrive. Your enthusiasm and excellent communication skills will set the tone for an exceptional dining experience. As a Host, you’ll manage reservations, greet guests with genuine hospitality, and ensure smooth seating arrangements—all while maintaining a lively and positive environment that keeps our guests excited to return. This paid position offers an opportunity to develop your customer service and hospitality skills in a fast-paced, rewarding setting.

Responsibilities

• Warmly greet guests as they arrive, making them feel comfortable and appreciated from the first moment.
• Manage reservation bookings efficiently using Open Table.
• Coordinate with the serving staff to optimize table turnover and guest flow, maintaining a lively yet organized atmosphere.
• Answer guest inquiries via phone with professional phone etiquette, providing information about wait times or menu options when needed.
• Maintain cleanliness and organization of the host stand area to reflect our commitment to hospitality excellence.
• Assist in managing waitlists during busy hours, communicating wait times clearly and positively to guests.
• Support guest relations by addressing concerns promptly and professionally, ensuring every guest feels valued.
• Collaborate with team members across food service and hospitality departments to deliver seamless guest experiences.
• Uphold safety standards and follow health guidelines to ensure a safe environment for both guests and staff.

Qualifications

• Previous experience as a Host or in a customer service role within restaurants or hospitality environments is preferred.
• Strong communication skills with the ability to engage positively with diverse guests and team members.
• Experience with POS systems such as Aloha POS or Micros POS is advantageous.
• Knowledge of restaurant operations, food service procedures, and guest services enhances your effectiveness in this role.
• Excellent phone etiquette and guest relations skills are essential for creating memorable interactions.
• Ability to handle busy periods with energy, enthusiasm, and professionalism while maintaining attention to detail.
• Hospitality or hotel experience is a plus but not required; a passion for delivering outstanding customer service is key.
• Must be able to stand for extended periods, move quickly between tasks, and work flexible hours including evenings and weekends. Embark on a lively career path where your positive attitude makes every guest feel special! We’re dedicated to supporting your growth in hospitality while providing a vibrant work environment filled with opportunity.

Job Type: Part-time

Pay: $13.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person

Salary : $13 - $16