What are the responsibilities and job description for the Pharmacy Prior Authorization Specialist l Onsite - St. Louis position at Blink Health?
We are looking for you to join our Prior Authorization team to raise the bar on our customer service we provide to our patients and partners. This is your opportunity to join a health-tech enterprise focused on making medications more affordable for all Americans.
Responsibilities:
- Assist in the initiation of new prior authorization requests to providers
- Identify the correct prior authorization form required for the patient's insurance provider
- Coordinate with prescribers and medical offices to ensure applicable information is translated onto prior authorization forms
- Follow up with medical offices to check the status of prior authorization requests
- Assist with communicating the status of prior authorizations to both patients and providers
- Coordinate with medical offices to handle Appeals
- Respond to internal questions from other departments related to prior authorization requests
Requirements:
- High school diploma or GED required, Bachelor's degree strongly preferred
- Customer service or inbound call center experience required
- Strong verbal and written communication skills
- Sound technical skills, analytical ability, attention to detail, good judgment, and strong operational focus
- A passion for providing top-notch patient care
- Ability to work with peers in a team effort and cross-functionally
Preferred Qualifications:
- 1 year(s) working with prior authorizations or insurance verification in a pharmacy
- Knowledge of pharmacy benefits and pharmacy claims
Hours/Location:
- Shift: weekly rotation between 11am-7pm and 12-8pm
- Onsite full time position in Chesterfield
Benefits:
- Health, Dental & Vision - Multiple plan options from day 1
- Well-being Support - Employee Assistance Program with counseling, wellness coaching, legal/financial advice, and more
- Vacation - Accrue up to 80 hours (2 weeks) in year one
- Paid Sick Time - 40 hours per year
- Holidays - 9 paid holidays 2 floating holidays per year
- Parental Leave - 12 weeks paid (birthing) / 4 weeks paid (non-birthing), including adoption and foster placement
- 401(k) - Traditional and Roth options
- Life & Disability Insurance - Provided at no cost
- Snack & Drink Stipend - Daily at all pharmacy locations
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