What are the responsibilities and job description for the Location Manager - Greater Milwaukee Area position at Bliffert Lumber?
Job Summary:
The Location Manager leads a team to meet sales targets and drive revenue growth while managing the daily operations of a retail and yard location. This role focuses on staff leadership, delivering exceptional customer experience, maintaining appropriate inventory levels, and optimizing the location’s performance to align with business objectives.
Key Responsibilities:
- Sales Leadership: guide, motivate, and lead a team to achieve sales goals and drive revenue growth.
- Operations Management: Oversee the daily operations of the location, ensuring smooth and efficient operations.
- Staff Supervision: Recruit, train, and lead staff, ensuring elevated levels of performance and customer experience.
- Inventory Control: Work with buyers and inventory control director to ensure proper stock levels.
- Customer Experience: Deliver outstanding service by addressing customer inquiries promptly and ensuring a superior level of care that fosters lasting loyalty.
- Sales and Marketing: Implement sales strategies and partner with the marketing team to drive revenue and attract customers.
- Budget Management: Develop and manage the location’s financial budget, ensuring cost-effective operations and profitability.
- Health and Safety: In a safety always culture, ensure compliance with health and safety regulations, maintaining a safe environment for staff and customers.
- Vendor Relations: Establish and maintain relationships with suppliers and vendors to create effective partnerships.
- Reporting: Analyze daily reports on location performance, including sales and inventory.
- Experience: Previous experience in management, preferably in building materials or hardware store setting.
- Skills: Strong leadership, organizational, and communication skills. Proficiency in inventory management and customer service.
- Knowledge: Understanding of retail operations, building materials, and industry trends.
- Education: A degree in business management, retail management, or a related field is preferred but not always required.
Personal Attributes:
- Attention to Detail: Meticulous in managing inventory and ensuring accurate record-keeping.
- Problem Solver: Quick to identify and resolve operational issues.
- Team Player: Able to communicate and collaborate with staff and other departments.
- Adaptable: Flexible and able to adapt to changing business needs and customer demands.