What are the responsibilities and job description for the Business Account Specialist position at Blick Art Materials?
Your Role...
About the Role: Blick proudly supports a diverse community of customers, including government agencies, not for profit organizations, businesses, and professional artists. The Business Account Specialist plays a vital role in delivering exceptional service to these customers by providing quotes, contracts, and open account support—all with the goal of building trust, loyalty, and long-term relationships.
This role is ideal for someone who enjoys helping customers find the right solutions, collaborating with internal teams to ensure a positive customer experience, and seeking opportunities that benefit both the customer and the organization. While much of the work is service-driven and relationship-focused, you will also contribute to thoughtful account growth through customer follow-up, outreach, and participation in trade shows and events.
This position is primarily in-office in our Galesburg, IL location, with occasional hybrid days, and light travel. It offers a stable, salaried compensation structure with annual bonus and opportunities for professional growth.
Responsibilities:
- Provide knowledgeable, responsive pre-order support including quotes, product information, and account setup
- Serve as a reliable point of contact for business account customers, ensuring timely and accurate assistance
- Conduct customer outreach via phone and email to strengthen relationships and support account development
- Review account activity to identify opportunities to better support customer needs
- Represent Blick at trade shows and events (some lifting required, infrequent overnight travel)
- Perform additional related duties as assigned
- Ability to work Monday through Friday, 8a to 4:30p with Overtime as needed
Skills & Qualifications:
- Education:
- Bachelor’s degree preferred (business, marketing, art, or related field), or
- Associate’s degree with 2 years of related experience, or
- High school diploma with 5 years of related experience
- Strong interpersonal and communication skills with a clear customer-service mindset
- Professional, courteous, and approachable demeanor
- Highly organized with strong attention to detail and follow-through
- Comfortable managing multiple priorities while maintaining accuracy
- Proficient in Microsoft Office, particularly Excel
- Solid typing, 10-key, math, and basic analytical skills
Pay Rate: The pay range below is provided in compliance with state/city specific laws. This pay range applies to this location. Pay ranges may be different in other locations.
- $48,000-$54,000 per year, negotiable based on experience, plus incentives
Benefits Include:
- Medical/Dental/Vision Insurance
- 401K & Profit Sharing Plan
- Incentive Bonus Plans
- Paid Holidays & Paid Time Off
- Paid Parental Leave
- Short-Term/Long-Term Disability
- Training Opportunities
- Basic & Optional Life Insurance
- Employee Discount
Who we are...
Founded in 1911, Blick Art Materials is in its third generation of family ownership, and is the largest and oldest provider of art supplies in the United States.
Our Mission...
At Blick Art Materials, our family owners and dedicated staff support the Visual Art Community by providing the widest selection of art supplies at the lowest prices. With extraordinary service and integrity, we strive to provide artists, educators, students, and our employees with the tools, assistance, and training they need to grow, innovate, and reach their creative potential.
Salary : $48,000 - $54,000