Office Assistant

Office Assistant (CNA Required)

Company: Blessed Angels Home Health Services

Location: 9450 Annapolis Rd ste 208

Job Type: Full-Time / Part-Time

Job Summary

We are seeking a highly organized and dependable Office Assistant with an active Certified Nursing Assistant (CNA) certification to support daily administrative and operational functions in our home health care office. This role combines office support duties with clinical awareness, helping ensure smooth communication between caregivers, clients, and management.

The ideal candidate is detail-oriented, compassionate, and comfortable working in a fast-paced healthcare environment.

Key ResponsibilitiesAdministrative Duties

• Answer and direct incoming phone calls and emails
• Schedule caregiver assignments and client visits
• Maintain and organize client and employee files
• Assist with timesheet tracking and document collection
• Prepare reports, forms, and office correspondence
• Maintain office supplies and equipment
  
  
  

Healthcare Support Duties

• Verify CNA credentials and compliance documentation
• Assist with caregiver onboarding paperwork
• Communicate with nurses and caregivers regarding client needs
• Ensure visit notes and documentation are submitted correctly
• Help maintain compliance with state home health regulations
• Cover shifts in the event of a call out or emergency
  
  
  

Coordination & Communication

• Serve as a liaison between caregivers, clients, and supervisors
• Assist with scheduling changes and coverage for shifts
• Support HR and management with administrative tasks
• Maintain confidentiality of client and employee information
  
  
  

Qualifications Required

• Active Certified Nursing Assistant (CNA) certification
• High school diploma or equivalent
• Strong organizational and multitasking skills
• Proficiency with Microsoft Office, email, and basic computer systems
• Excellent communication and customer service skills
  
  
  

Preferred

• Previous experience in home health care or healthcare administration

• Knowledge of caregiver scheduling systems
• Experience handling timesheets or medical documentation
  
  
  

Skills & Attributes

• Compassionate and professional demeanor
• Strong attention to detail
• Ability to handle sensitive information confidentially
• Reliable and punctual
• Ability to work independently and as part of a team
  
  
  

Work EnvironmentThis position primarily works in an office setting, with occasional interaction with caregivers and clients. The role may require assisting with operational support related to home health services.