What are the responsibilities and job description for the Client Support Team Lead position at BLC Consulting?
We are currently looking to add a Client Support Team Lead to our corporate office in Harvey, La. The right candidate would be able to determine issues and be able to resolve those analytical problems on their own.
Client Support Team Lead Job Duties:
· Provide knowledgeable responses to customer inquiries and quote requests in a consistent and timely manner mostly through e-mail and phone
· Process customer orders from purchase order to fulfillment while striving to exceed customer expectations
· Communicate effectively with internal and external customers, suppliers, quality control and other team members
· Understand and perform all daily duties according to the established processes and procedures
· Continuously improve general knowledge of basic distributor business practices, product lines and customer applications
Client Support Team Lead Requirements:
· One plus years of working in a professional environment required
· Experience working in customer service desired
· Working knowledge of MS office required
The pay range is 21-22/hr with Medical, Dental, Vision, 401K and PTO provided and a flexible schedule.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Customer Support & Client Services Occupations: 3 years (Required)
Work Location: In person
Salary : $20 - $22