Office Administrator

The Office Administrator plays a critical role in supporting the daily operations of a small manufacturing company. This position ensures smooth coordination between office functions and the production floor by managing correspondence, tracking supplies, maintaining accurate records, and assisting with customer and vendor communication. As an individual contributor with moderate decision-making authority, the Office Administrator helps keep operations efficient, organized, and responsive in a dynamic, team-oriented environment.

Key Responsibilities

• Manage incoming and outgoing correspondence, including communication with customers, vendors, and internal teams
• Coordinate office and basic production-related supplies, monitoring inventory levels and placing orders to avoid disruptions
• Perform accurate data entry related to orders, invoices, shipping details, and production records
• Maintain organized filing systems for operational, financial, and compliance documentation
• Support customer service efforts by responding to inquiries, processing orders, and providing status updates
• Assist with scheduling, order tracking, and coordination between office staff and the production floor
• Help ensure timely processing of purchase orders, invoices, and delivery documentation

Preferred Qualifications

• 3 years of experience in office administration, preferably in a manufacturing or industrial environment
• High school diploma or equivalent required (associate degree a plus)
• Proficiency in Microsoft Office Suite (especially Excel for tracking and reporting)
• Experience with inventory tracking, order processing, or ERP systems is a plus
• Strong data entry skills with a high level of accuracy
• Excellent communication skills for working with customers, vendors, and production staff
• Strong organizational and multitasking abilities in a fast-paced setting
• Customer-focused mindset with attention to detail and problem-solving skills