What are the responsibilities and job description for the Project Manager/Account Manager position at Blayzer Digital?
Project Account Manager (Hybrid Role) – Blayzer Digital
The Project Account Manager hybrid role at Blayzer Digital combines client relationship leadership with full lifecycle project delivery. This is a high-impact position ideal for professionals who thrive at the intersection of strategy, operations, and client engagement—ensuring that every Blayzer project is delivered efficiently and exceeds client expectations.
Key Responsibilities
· Own the client relationship and oversee project execution from discovery to delivery.
· Manage scopes, budgets, and schedules while acting as the primary client contact.
· Lead kickoff meetings, status updates, and delivery presentations.
· Align client goals with production capabilities and marketing strategy.
· Forecast resource needs and collaborate with department leads for allocation.
· Identify and communicate scope changes, growth opportunities, and renewal options.
· Track performance metrics, report progress, and maintain accurate documentation.
· Contribute to continuous improvement of Blayzer’s project processes and client service model.
Qualifications
· 4–7 years of blended experience in project management and account management within a digital agency.
· Strong technical understanding of web and eCommerce ecosystems (Shopify, BigCommerce, WordPress, etc.).
· Proven track record of managing multiple clients and complex web builds simultaneously.
· Advanced communication, leadership, and analytical skills.
· Experience with Zoho, Basecamp, and time tracking/reporting systems.
KPIs
· End-to-end project success (timeline, scope, margin).
· Client growth and satisfaction.
· Internal team performance and collaboration efficiency.
Why Join Blayzer?
- Make an impact: Work on diverse client projects where your contributions directly influence results.
- Collaborative environment: Join a supportive team with regular strategy sessions and open communication.
- Work-life balance: Enjoy our casual office setting and team events.
- Great location: Work from our downtown St. Louis office with flexible work from home options.
- Competitive benefits: We offer a 401(k) match, health, dental, and supplemental insurance.