What are the responsibilities and job description for the Night Audit for Hampton Inn position at Blast Off Bay?
Benefits:
- Employee discounts
- Flexible schedule
- Paid time off
About the Role:
Join our dynamic team at Blast Off Bay as a Night Audit for Hampton Inn, where you'll play a crucial role in ensuring our guests have a seamless experience. This position is perfect for detail-oriented individuals who thrive in a fast-paced environment and are passionate about hospitality.
Responsibilities:
- Perform nightly audits of hotel transactions and ensure accuracy in financial reporting.
- Check guests in and out efficiently while providing exceptional customer service.
- Monitor hotel security and safety protocols throughout the night.
- Prepare and distribute daily financial reports to management.
- Assist guests with inquiries and resolve any issues that may arise during the night shift.
- Maintain cleanliness and organization of the front desk and lobby area.
- Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
- Utilize hotel management software to manage reservations and billing processes.
Requirements:
- Previous experience in hotel front desk or night audit roles preferred.
- Strong attention to detail and excellent organizational skills.
- Proficient in hotel management software and basic accounting principles.
- Excellent communication and interpersonal skills.
- Ability to work independently and handle multiple tasks efficiently.
- Flexibility to work overnight shifts, including weekends and holidays.
- High school diploma or equivalent; relevant certifications are a plus.
- Positive attitude and a commitment to providing outstanding guest service.