What are the responsibilities and job description for the Theatre Shift Manager position at Blankenbaker OPS LLC?
Theatre Shift Manager – Xscape
Location: Louisville, KY
Job Type: Full-Time | Hourly
Schedule: Open availability required, including evenings, weekends, and holidays
Experience: 2 years in a supervisory or management role (preferred)
Bring Your X Factor to the Big Screen
At Xscape Theatres, we believe every team member brings something unique to the table — their own “X Factor.” Whether it’s your leadership style, hustle, sense of humor, attention to detail, or way of turning challenges into opportunities — we want you to bring it all. We’re looking for a Theatre Shift Manager who thrives in a fast-paced environment and knows how to lead with purpose, positivity, and popcorn.
What You’ll Be Doing:
- Overseeing daytoday theatre operations to ensure a clean, safe, and fun environment
- Creating efficient employee schedules that balance staffing needs and labor targets
- Hiring, training, coaching, and mentoring team members
- Solving problems quickly and calmly
- Serving guests and stepping in wherever needed — including concessions
- Managing cash handling, inventory, and daily reports
- Following and enforcing all safety, labor, and food regulations
- Supporting the General Manager and jumping into other duties as needed
You Might Be Our Perfect Fit If You:
- Have a high school diploma or GED (college experience is a plus)
- 12 years of experience supervising or managing a team in entertainment, food service, or retail is preferred
- Are proficient with Microsoft Office and POS systems
- Love movies and creating great guest experiences
- Communicate clearly and confidently
- Keep a cool head under pressure
- Can stand, walk, and lift up to 35 lbs throughout your shift (with or without reasonable accommodation)
- Have (or are willing to get) a Food Handler Certification
What Makes Working at Xscape So Great?
- We’re guestobsessed, but employeefocused
- We believe in growth, opportunity, and having FUN
- You’ll be part of a team that celebrates your individuality — your X Factor
- Enjoy free movies, flexible scheduling, and a highenergy environment
Equal Opportunity Employer
Xscape Theatres is an Equal Opportunity Employer. We are committed to building a team that reflects a variety of backgrounds, perspectives, and talents. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic information, veteran status, or any other protected status under applicable law.
Additional Information
This job description is not all-inclusive and may be modified to accommodate business needs. Reasonable accommodation will be made for qualified individuals with disabilities. Employment is contingent upon the successful completion of a background check. Confidentiality must be maintained at all times.
Apply Now and Let Your X Factor Shine!
About Blankenbaker OPS LLC
At Xscape, we’re more than just movies—we’re in the business of creating unforgettable experiences. From the moment guests walk through our doors, we aim to wow them with top-tier hospitality, spotless facilities, and state-of-the-art auditoriums. But our real X Factor? Our people. We believe every team member brings something unique to the table, and we’re all about recognizing hustle, heart, and those who go the extra mile. Whether you're working behind the scenes or leading the frontlines, you'll play a part in delivering movie magic, every single day.Work Location: In person