Unit Secretary – Emergency

This is a work on weekends (Saturday and Sunday) only position. 

PURPOSE OF THIS POSITION

Under the supervision of the Director of Nursing, Clinical Manager or designee, assists in planning, organizing, implementing and evaluating the activities occurring in the Nursing Station by performing clerical and receptionist duties and maintaining the physical environment of the area. 

JOB DUTIES/RESPONSIBILITIES

Duty 1: Demonstrates knowledge and skill of office equipment and order entry systems to enable processing of orders in a complete, accurate and timely manner. 

Duty 2: Processes patient, physician and staff communications in a time-conscience, organized manner to ensure information is relayed to the appropriate personnel. 

Duty 3: Assists with patient care and room preparation as directed by nursing staff or designee to address patient needs and safety. 

Duty 4: Orders and restocks office supplies as needed to provide adequate stock to meet daily unit needs. 

Duty 5: Complies with organizational policies, procedures, and practices to ensure quality job performance and hospital compliance. 

Duty 6: Maintains all department and unit specific competencies. 

Duty 7: Displays Service Excellence as evidenced by practicing the mission, vision, and values of the organization to promote patient satisfaction. 

Duty 8: Responsible for the quick registration of patients presenting to the Emergency Department.

Duty 9: Responsible for daily MDI reporting and updating of huddle board.

Duty 10: Responsible for transportation arrangement including accurate form completion, documentation, and reporting of all transfers out of BVH ER.

Duty 11: Responsible for accurate form completion, documentation, and reporting of all BWC patients.

Duty 12: Responsible for daily assignment of electronic tags to ensure call light system is functioning at its highest capabilities.

Duty 13: Maintain and disperse daily call sheet.

Duty 14: Responsible for scanning all paper documentation to HIS to ensure all patient care is documented in the electronic medical record.

REQUIRED QUALIFICATIONS

• High school graduate or equivalent 
• Current BLS CPR certification or obtain within 6 months of hire
• Strong collaboration and organizational skills 
• Strong technology, strong typing and computer skills  
• Positive service-oriented interpersonal and communication skills required.
• Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his/her assigned unit/department.
• The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status.
• Must be able to interpret the appropriate information needed to identify each patient’s requirements relative to their age-specific needs and to provide the care needed as described in the area’s policies and procedures.

PREFERRED QUALIFICATIONS

• Medical terminology/medical or healthcare setting experience 
• Secretary, receptionist, registration and/or customer service experience

PHYSICAL DEMANDS

This position requires a full range of body motion with intermittent activities in walking, sitting, lifting, bending, squatting, climbing, kneeling, twisting and standing.  The associate will be required to lift 50 pounds or more.  This position requires individuals to lift work above the shoulders.  The associate must have corrected vision and hearing in the normal range.  Individual must have excellent verbal communication skills to perform daily tasks. 

This position is classified at risk for possible occupational exposure to bloodborne pathogens (HBV, HIV, etc.)