Front Desk Receptionist

Job Summary

We are seeking an organized, dependable, and customer-focused professional to manage front desk activities and support daily administrative, accounting, safety, compliance, inventory, and sales operations. This role serves as a key point of contact for customers, vendors, drivers, and internal departments and requires accuracy, initiative, and strong follow-through.

Responsibilities

• Customer service and reception: Answer incoming calls, assist customers at the front counter, respond to vendor questions, and route calls to the appropriate department.
• Firewood coordination: Manage customer documentation, process payments, coordinate truck scheduling, and support other firewood-related activities.
• Accounts receivable support: Track delivered items, organize packing slips and purchase order numbers, update documentation, and obtain required sign-offs.
• Accounting assistance: Help code transactions and supporting documents as needed.
• Credit card processing: Process transactions accurately and update the Excel worksheet in real time.
• Safety administration: Take notes, prepare and distribute monthly safety committee minutes, post required information, file supervisor-submitted training documents, and participate in safety walk-throughs.
• Inventory reporting: Complete monthly log and firewood inventories and submit reports to the General Manager.
• DOT documentation: Maintain required DOT files and coordinate with designated team members.
• Water sampling: Collect water samples and deliver them to the designated recipient.
• Lumber sales: Assist customers with lumber sales and prepare quotes.

Skills

• Strong customer service, telephone, and interpersonal skills.
• Excellent organization, attention to detail, and document-management skills.
• Ability to manage multiple priorities and communicate effectively across departments.
• Comfort working with payment processing, spreadsheets, and routine administrative records.
• Dependable follow-through and the ability to handle sensitive business information professionally.
• Prior experience in an office, front desk, administrative, accounting-support, logistics, or sales environment is preferred.

Join our team as a Front Desk Receptionist where your proactive approach will help foster a welcoming atmosphere while supporting our office’s operational success!

Pay: $16.50 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $17 - $19