What are the responsibilities and job description for the Member Services Coordinator position at Blalock Lakes Club, Inc?
About Blalock Lakes
Blalock Lakes is Georgia's premier private sporting club and residential community, encompassing over 1,600 pristine acres of rolling, wooded land just 45 miles south of Atlanta in Newnan, Georgia. Our club offers families a private oasis where they can enjoy the finest amenities and favorite sporting traditions of the South—including hunting, shooting, fishing, horseback riding, hiking, and swimming. As both an exclusive sporting club with limited memberships and a residential community, Blalock Lakes provides an unparalleled lifestyle experience where members and residents can escape the hustle and bustle while remaining conveniently close to Atlanta.
Position Overview
We are seeking a dynamic Member Services Coordinator to serve as one of the primary points of contact for our private sporting club. This role is essential to delivering exceptional member experiences while ensuring smooth daily operations across all club facilities and services.
The successful candidate will manage guest services, coordinate lodging and event bookings, oversee pro shop operations, and facilitate member activities in a premier sporting club environment.
Key Responsibilities
Member Relations & Guest Services
- Serve as a welcoming presence, providing exceptional service to members and guests
- Handle inquiries via phone, email, and in-person interactions
- Resolve member concerns promptly and professionally
- Maintain detailed knowledge of club amenities, policies, and procedures
Bookings & Event Coordination
- Manage on-site lodging reservations for members and guests
- Coordinate hunt scheduling, shooting activities, and special events
- Ensure facility readiness and proper preparation for all activities
- Coordinate food and beverage arrangements for events and gatherings
Pro Shop Operations
- Oversee daily pro shop operations including merchandise ordering and inventory management
- Manage retail sales transactions using POS systems
- Maintain attractive product displays and ensure optimal inventory levels
Facility Support
- Monitor club areas for cleanliness and organization
- Support weekend and holiday operations as scheduled
Required Qualifications
- Exceptional interpersonal skills with a genuine enthusiasm for helping others
- Proven ability to multitask effectively in a dynamic, fast-paced environment
- Strong organizational skills with keen attention to detail
- Proficiency using Microsoft Excel, Outlook, and Word
- Ability to rapidly become proficient with computer systems including booking platforms and retail POS systems.
- Excellent written and verbal communication skills
- Creative problem-solving abilities with a calm, professional demeanor
- Ability to work independently while collaborating effectively as part of a team
- Comfortable working in an environment where firearms and harvesting game are routine (no prior firearms experience required)
Preferred Qualifications
- Previous experience in hospitality or retail is a plus but not required.
What We Offer
- Competitive compensation and benefits package
- Dynamic work environment in a unique private club setting
- Opportunity to work with a diverse membership
Schedule
This position requires flexibility to work some weekends and select holidays as part of regular club operations.
Job Type: Full-time
Pay: $40,000.00 - $51,189.63 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $40,000 - $51,190